Diplomatic Customer Service professional versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty. Hardworking and knowledgeable Customer Service Agent well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities. Effective Five years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manage workflow and optimize team strengths to meet service quotas. Diligent 5-year record in customer support and strong aptitude for working with little supervision in remote environments. Competent in listening to customer needs, meeting quality standards and staying current on product and service updates. Highly empathetic and supportive team player. Personable Customer Service Associate dedicated to providing highest level of customer service. Outgoing, and efficient with capacity to multi-task. Communicative professional accomplished in performing technical and non-technical services in customer support. Track record of assisting, researching and resolving all kinds of customer issues. Effective working within team environment with minimal or no supervision. Seasoned customer service professional competent in organizing deliveries and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Technologically-savvy Customer Service with proven customer service, time management and multitasking abilities. Attentive to customer needs and able to break down technical problems to develop effective solutions. Outgoing with 5 years of experience in customer service. Skilled at closing sales, answering questions quickly and handling all issues professionally.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Companies Worked For:
Job Titles Held: