Diplomatic agent versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty. Compassionate Home Health Aide with current Home Health Aid Department of Health Certification. Bringing 8 years of experience assisting in home environments for physically disabled clients of varying capacities. Skilled at closely monitoring vital signs, assisting with feeding, bathing and grooming, positioning and range of motion exercises.
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