LiveCareer-Resume

customer service advocate resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Customer Service Representative working at a fast paced call center with previous experience as a Sales Associate proficient in managing all areas of sales and customer service in retail environments. Excellent multi-tasker and team player.
Skills
  • Customer service-oriented
  • Inventory maintenance
  • Fluent in Spanish
  • Cash handling accuracy
  • Store planning and design
  • Display design
  • High customer service standards
  • Strong problem solving ability
  • Engaging with customers
  • Reaching sales goals 
  •  Knowledge in beauty and personal products
Education and Training
Cesar Chavez High School Phoenix , AZ Expected in 2016 High School Diploma : - GPA : Graduated High School, planing on furthering education in Business Administration and Management with a specialization in Marketing. 
Experience
Cvs Health - Customer Service Advocate
Fort Myers, FL, 05/2017 - Current
Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Helped customers with financial hardships and staying on track to being debt free. 

Ceco Environmental Corp. - Customer Service Representative
Cincinnati, OH, 05/2016 - 06/2017
Answered customers’ questions and addressed problems and complaints in person and via phone. Collected customer feedback and made process changes to exceed customer satisfaction goals. Was part of launching the international email team in which we were able to address customer service inquiries in a timely and accurate fashion. 
Cvs Health - Beauty Advisor
Hialeah, FL, 01/2014 - 05/2016
Helped customers select products that best fit their personal needs. Informed customers about all product lines and services offered by the company.  Consulted with customers on the latest styles and trends. Kept current on market and product trends to effectively answer customer questions.  Maintained visually appealing and effective displays for the entire store. Processed shipments and maintained organized stock shelves. Exceeded personal and company wide sales goals. Marked clearance products with updated price tags.

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Resume Overview

School Attended

  • Cesar Chavez High School

Job Titles Held:

  • Customer Service Advocate
  • Customer Service Representative
  • Beauty Advisor

Degrees

  • High School Diploma

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