(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Highly qualified and results driven individual, demonstrating strong interpersonal, communication and problem solving skills. Capable of providing excellent customer service, mentoring other employees, and achieving all company objectives. Motivated and goal-oriented with an impressive performance record.

  • Positive Attitude
  • Building Relationships
  • Administrative Support
  • Product Knowledge
  • Record/File Maintenance

  • Data Entry
  • Strategic Negotiation
  • Information Verification
  • Problem Solving
  • Team Support
University of Phoenix Charlotte, NC Expected in 2015 Associate of Arts : Business Administration - GPA :

Coursework in Business and Communications


Support customer service department by working special call queue for questions directly from customer service representatives.

Take all Technical Support overflow calls as Senior Customer Service representative.

Technical Support Coordinator working directly directly with customers and representatives with network and device solutions.

Bmw Group - Customer Service Advocate
Jerseyville, IL, 09/2007 - Current

Display courtesy and strong interpersonal skills with all customer interactions.Resolve customer complaints and concerns with strong verbal and negotiation skills. Build and maintain successful relationships with service providers, dealers and consumers. Process average of 61 inbound customer support calls per hour.

Advice Chaser - Customer Support
Everett, WA, 01/2006 - 09/2007

Issued activation codes to new and existing customers. Helped customers track and order equipment. Support customers with billing and account issues. Researched issues on various computer systems and databases to resolve complaints and answer inquiries.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Customer Service Advocate
  • Customer Support


  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: