LiveCareer-Resume

customer host resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Skills
  • Loss prevention
  • Customer directing
  • Restocking skills
  • Security support
  • Bag inspections
  • Store opening and closing
  • Product and service sales
  • Cash Handling
  • Payment processing
  • Stocking and replenishing
  • Reading comprehension
  • Basic math
  • Interpersonal Communication
  • Planning and Coordination
  • Responsible
  • Pharmaceutical sales and services
  • Medicare and Medicaid process
  • Prepare bubble packs
  • Drug utilization review
  • Drug inventory management
  • Processing payments
  • Pharmacy and customer records management
  • Updating Medication Histories
  • Stocking Shelves
  • Receiving Incoming Supplies
  • FDA Drug Safety Guidelines
  • Intravenous Admixture Preparation
  • Drug Storage Procedures
  • Confidentiality and HIPAA
  • Assisting Pharmacists
  • Advanced Math Skills
  • Drug Safety
  • Insurance Knowledge
  • Typing Medication Labels
  • Answering Customer Questions
  • Medication Therapy Management
  • HIPAA
  • Staff Development
  • Medication dispensing
  • Patient education and counseling
  • Patient confidentiality
  • Team collaboration
  • Secure storage of medications
  • Interpreting orders
Work History
Customer Host, 09/2020 - 01/2021
Promedica Senior Care Milton, WA,
  • Greeted incoming customers and provided directions to different store locations.
  • Monitored incoming and outgoing guests for signs of suspicious behavior.
  • Kept entryways clean, neat and free of hazards such as excess water.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Weekend Receptionist, 05/2017 - 01/2019
First Transit Berlin, CT,
  • Kept reception area clean and neat to give visitors positive first impression.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Clerk, 03/2017 - 01/2018
Novo Building Products Ann Arbor, MI,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Educated customers on promotions to enhance sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Counted cash in register drawer at beginning and end of shift.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Cashier, 11/2014 - 05/2015
Walmart City, STATE,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers by answering questions and fulfilling requests.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Counted cash in register drawer at beginning and end of shift.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Education
GED: , Expected in 12/2014
-
Louisiana Delta Community College - Bastrop, LA,
GPA:
Status -
CPhT: Pharmacy Technician , Expected in 04/2021
-
Unitech Training Academy - West Monroe - West Monroe, LA,
GPA:
Status -

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Resume Overview

School Attended

  • Louisiana Delta Community College
  • Unitech Training Academy - West Monroe

Job Titles Held:

  • Customer Host
  • Weekend Receptionist
  • Clerk
  • Cashier

Degrees

  • GED
  • CPhT

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