Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette also committed to addressing customer concerns with speed, accuracy and professionalism with a proven capacity to troubleshoot issues to ensure customer satisfaction. Skilled with two years as a energetic Recruiter who is self-motivated and results-driven with strong communication, analytical, problem solving and reasoning skills.
Excellent communication skills
iCIMS Applicant Tracking software
Service solutions expert
Exceeded corporate target for customer satisfaction for six months in a row.
Golden Key Academic Achievement Award
Coursework in Organizational Management/Human Resource
Minor in Marketing and Sales
Member of Society Human Resource Management since 2012
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