Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Enthusiastic, creative, and detail-oriented artist with over 5-year background in fine arts. Superb artistic skills and knowledge of illustration, painting, and digital art. Recognized consistently for performance excellence and contributions to success in improving customer satisfaction.

  • Creative problem solver
  • Visual Art Creation
  • 2D Design
  • Good listening skills
  • Compassion
  • Adaptability
  • Detail-oriented
  • Planning and Coordination
  • Teamwork
  • Cash Handling
  • Cash Register Operation
  • Product Knowledge
  • Stocking and Display Maintenance
  • Organization
  • Good telephone etiquette
  • Flexible & Adaptable
Work History
12/2020 to Current Customer Experience Manager Financial Times | New, KY,
  • Handled customer complaints, provided solutions and alternatives, and followed up to achieve resolution.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Built relationships by responding to inquiries, identifying and assessing customers' needs, resolving problems, and following up with potential and existing customers
  • Monitored sales team performance, analyzed sales data and reported information to area managers.
  • Applied reason, logic, and advanced problem-solving skills to resolve complex and sensitive issues.
  • Worked in fast-paced environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with online order requests, and arranging merchandise pick-up.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Delivered exceptional customer service to every customer by providing extensive knowledge of products and services and creating welcoming, positive experiences.
09/2018 to 12/2020 Sales Floor Associate The Tjx Companies, Inc. | Fort Worth, TX,
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Coordinated multiple children's birthday parties and events, assisting in step-by-step crafts and creating a fun atmosphere for all ages.
  • Approached browsing customers and initiated conversations to determine buying preferences.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Developed strong connections with customers and created positive impression of business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Greeted customers, helped locate merchandise, and suggested suitable options and alternatives.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Tracked down hard-to-find merchandise at diverse locations.
04/2012 to 08/2019 Babysitter and Nanny Carlie C's Iga | Lillington, NC,
  • Offered age-appropriate, fun, and educational activities for children ranging in age from newborn to preteen.
  • Prepared healthy, age-appropriate snacks and meals.
  • Fostered close relationships with children by discussing school, friends, and hobbies.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Played games and read books to young children.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Established and maintained safe play environment for children.
  • Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
  • Supervised children engaged in physical activity, learning, and social skills with peers.
  • Provided developmentally appropriate activities for children.
  • Promoted language development skills through reading and storytelling.
06/2016 to 08/2018 Cashier Conner Prairie | Fishers, IN,
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register to record all transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
06/2017 to 08/2017 Concessions Cashier New Hope Pool | City, STATE,
  • Maintained clean, sanitized, and well-organized food preparation zones.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Distributed food quickly during busy peak periods to drive customer satisfaction.
  • Consistently provided friendly service to promote better customer engagement.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Prepared menu items for guests.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens, and ranges.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Arranged paper and electronic payment records.
  • Prepared beverages and filled food orders for customers.
Expected in 05/2024 Bachelor of Arts | Studio Arts: Drawing And Illustration Minnesota State University - Moorhead, Moorhead, MN GPA:
  • Major in Drawing and Illustration
  • Minor in Art Therapy
  • Minor in Spanish
Expected in 06/2018 High School Diploma | Perpich Center For Arts Education, Golden Valley, MN GPA:
  • Continuing education in Visual and Studio Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Minnesota State University - Moorhead
  • Perpich Center For Arts Education

Job Titles Held:

  • Customer Experience Manager
  • Sales Floor Associate
  • Babysitter and Nanny
  • Cashier
  • Concessions Cashier


  • Bachelor of Arts
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: