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Customer Due Diligence Analyst Resume Example

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CUSTOMER DUE DILIGENCE ANALYST
Professional Summary
Highly-accomplished and detail-oriented professional successful at attaining business goals through in-depth financial analysis, budget strategy design and sales development and execution.
Skills
  • Strong interpersonal skills
  • Excellent work ethic
  • Extremely organized
  • Energetic and proactive
  • Self-sufficient
  • Strong problem-solving capabilities
  • Proficient in Microsoft Word, Excel, PowerPoint,Access.
  • Customer-oriented
  • High level of accuracy
  • Strong customer relations
  • Practices due diligence
  • Strong interpersonal skills
Work History
Customer Due Diligence AnalystNational Australian Bank - 500 Bourke street, Melbourne06/2014 - 10/2014
  • Analysed Customer Due Diligence Report for Retail/Business Banking customers.
  • Picked up card fraud including moto (online), card present, counterfied, lost card.fraud, analyse risk exposure and possible loss, using B2K, EBOBs, SIEBEL, Access Database of NAB customers.
  • Received outbound calls, contact customers to inform of fraud, process fraud reimbursement and card renewal.
  • Maintained friendly and professional client interactions at all times.
Credit OfficerMega ICBC International Bank - 459 Collins street, Melbourne06/2013 - 06/2014
  • Prepares monthly and annual credit review reports such as credit portfolio report, credit risk grade concentration report, days past due report, quarterly loan concentration report for individual, corporate and syndication loan and mortgage loan clients.
  • Evaluates the clients 'repayment feasibility and credit ratings based on the clients' commercial operations, ability to maintain payments, and other key factors such as industry status, management and economy.
  • Generates semi-yearly Melbourne property reports including an analysis of property price trends and vacancy rates to assess the clients' collateral valuations.
  • Examines the watch list problem loan and impaired loan and provides recommended actions in compliance with banking rules and regulations.
  • Analyses the financial covenant report for syndication loans on quarter-mid-full financial year basis to ensure all the covenants' conditions are met.
  • Reviews daily Transaction Monitoring System reports to identify suspicious transactions cases Business Officer - General Administration and Business Unit.
  • Maintained friendly and professional client interactions at all times.
  • Continued education on current banking products and services through Tier II Financial Services online training course - Workforce Training
Business OfficerMega ICBC International Bank - 459 Collins street, Melbourne08/2011 - 05/2013
  • Tracked incoming and outgoing SWIFT messages for money transfer purpose using AS400 system functions 
  • Updated the morning and afternoon exchange rates and provided analysis reports based on rate movement graphs to Trading department's staff and managers  
  • Researched and analysed client information, order and transaction situations to ensure the clients fulfil all conditions for the issuance of letter of credits  
  • Managed incoming calls regarding opening bank accounts, personal borrowings and corporate loans  
  • Reconciled daily bank accounts of all Mega branches, majorly Mega-Sydney and Mega-New York branches  
  • Organised daily operational vouchers and processed  invoices for the bank's business operation 
Education
Master degree: FinanceRoyal Melbourne Institute of Technology - Melbourne12 2012
    Finance
Bachelor degree: CommerceRoyal Melbourne Institute of Technology - Melbourne01 2010
    Commerce
  • Emphasis in Finance and Economics
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Resume Overview

Companies Worked For:

  • National Australian Bank
  • Mega ICBC International Bank

School Attended

  • Royal Melbourne Institute of Technology

Job Titles Held:

  • Customer Due Diligence Analyst
  • Credit Officer
  • Business Officer

Degrees

  • Master degree : Finance
    Bachelor degree : Commerce

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