LiveCareer-Resume

Customer Care Representative resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized customer service with experience completing projects by leveraging top-notch prioritization and multitasking skills. Resourceful and collaborative with extensive knowledge of maintaining customer relationships, keeping detailed records and promoting excellence in customer interactions.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Motivated customer service of three years which thrives in fast-paced environments. Works independently, with minimal supervision and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,

Friendly Customer Service with 3 years of dedicated customer service experience. Dedicated to exceeding service goals through effective communication skills and abilities. Expert in variety with training in services.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.

Reliable employee seeking Customer Service position. Offering excellent communication and good judgment.

Skills
  • Understanding Customer Needs
  • Issue and Complaint Resolution
  • Customer Data Confidentiality
  • Building Customer Trust and Loyalty
  • Responding to Difficult Customer
  • Calm and Professional Under Pressure
  • Efficient and Detail-Oriented
  • Upbeat and Positive Personality
  • Special Assignments
  • Special Requests
  • Excellent Attention to Detail
  • Reading Comprehension
  • Effective Working Relationship
  • Establishing and Maintaining Customer Relationships
  • Communications Support
  • Administrative and Office Support
Education
Top of Texas Alternative Education Perryton , Expected in 10/XXX1 High School Diploma : - GPA :
Work History
Finger Lakes Premier Properties - Customer Care Representative
Canandaigua, NY, 11/XXX1 - 01/XXX2
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
The Paradies Shops - Crew Member
Greensboro, NC, 11/XXX1 - 01/XXX2
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments
  • Assisted other team members to achieve goals
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Worked well with teammates and accepted coaching from management team
Pepsico - Cashier
Mays Landing, NJ, 01/XXX0 - 03/XXX1
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items and join reward programs
  • Answered questions about store policies and addressed customer concerns
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
Watermark Retirement Communities - Caregiver
Keller, TX, 04/XXX0 - 01/XXX1
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Offered companionship and kindness to elderly patients.
  • Maintained clean, safe and well-organized patient environment.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Assisted disabled clients to support independence and well-being.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands and household chores.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
  • Maintained frequent supervision of residents unable to call for assistance

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Resume Overview

School Attended

  • Top of Texas Alternative Education

Job Titles Held:

  • Customer Care Representative
  • Crew Member
  • Cashier
  • Caregiver

Degrees

  • High School Diploma

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