Focused on surpassing expectations and driving team success. Skilled call center professional versed in customer support protocols for all technical support needs. Bring extensive high-call volume experience spanning 2-3 years working with a variety of consumers. Superior computer skills and telephone etiquette.-focused professional with track record of success in responding to customers' needs in accordance with procedures. Assertive yet polite individual with special talents in drumming up new business. In-depth knowledge of CSG and Avaya. Personable Customer Service professional offering over 2-3 years of experience resolving account and service concerns for many variety of customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Dedicated to consistently surpassing customer service goals with unparalleled support for every customer care need. Effectively manage both incoming and outgoing calls, remote requests and letters by applying strong organizational, research and time management skills with knowledge of solid history of success in fast-paced call centers.
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