customer care representative Resume Example
Experienced Computer Educator committed to maintaining cutting edge technical skills and up-to-date industry knowledge.
Bilingual Teaching Assistant experienced supporting up to two teachers and helping students with their educational and social development.
Mathematics teacher who has worked with over [10] students in the last [2] years. Effectively combines real-life experience with [20] hours of student teaching to provide an engaging and interactive learning environment.
Customer Service Manager highly skilled in negotiating, instructing and supervising Call Center Representatives.
Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving.
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Berkhr – Pen Argyl , PA
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Routinely answered customer questions regarding merchandise and pricing.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
St. Angelos Computer Education – City , STATE
- Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
- Consistently met deadlines and requirements for all production work orders.
Oriental School - City, State
K.H.M.W Junior College of Science - City, State
- Special Education Teacher - Counselor - Community Organizer
- Activist - Spreading Awareness - Leprosy Control Board
- Microsoft Certified Office Software Operating Specialist
- Certificate of Merit 2009, 2010, 2011 - Leprosy Control Board
- Youngest Teacher - St. Angelo's Computer Education
- Certificate of Merit - 2nd position - Inter-School Essay Writing Competition
- Customer Care Representative of the Month - Vodafone Customer Care
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Resume Overview
School Attended
- Oriental School
- K.H.M.W Junior College of Science
Job Titles Held:
- customer care representative
- Microsoft Office Specialist
Degrees
- High School Diploma : 2010
Associate of Science : Physics, Chemistry, Biology & Mathematics , 2012
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