Knowledgeable and dedicated customer service professional with extensive experience in the Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 15+ years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Dedicated to consistently surpassing customer service goals with unparalleled support for every customer care need. Effectively manage both incoming and outgoing calls, remote requests and letters by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers supporting informational customers. Organized customer service representative with 10+ years of experience completing projects efficiently by leveraging top-notch prioritization and multitasking skills. Resourceful and collaborative with extensive knowledge of maintaining customer relationships, keeping detailed records and promoting excellence in customer interactions.
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