Effective Student committed to learning, developing skills in analytics and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Student with distinguished knowledge of various workplaces, fantastic attention to detail, and extensive knowledge of analytics. Dedicated to solutions-oriented problem-solving and critical thinking.
Skills
Documentation and reporting
Customer Complaint Resolution
Information gathering
Statistic Analysis
Data Modeling
Trend forecasting
Adaptability
Organization and Time management
Python software proficiency
R software proficiency
Stata software proficiency
MS Office
Data Formatting
Data Analysis
Spreadsheets
Data Science
Technical Analysis
Self-motivated professional
Basic math
Critical thinking
Multitasking abilities
Flexible & Adaptable
Analytical skills
Good telephone etiquette
Quotes and sales
Quote information
Knowledgeable in Integrated Autos
Team building
Continuous professional improvement
Work History
Customer Care Representative, 08/2020 to Current The Hertz Corporation – Marion, IL,
Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Quoted and calculated premium rates for policies, using rate book, Integrated auto and calculator.
Recommended type and amount of coverage based on analysis of over 500 customers circumstances using persuasive sales techniques.
Explained advantages, features and disadvantages of various policies to promote sale of plans.
Finalized sales and collected necessary deposits.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas by 40%.
Remained impartial in order to advise clients based on circumstances.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
Drove team revenue totals by 20% bringing in top sales numbers.
Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Established payment methods for clients to facilitate customer payments and issue receipts.
Finalized sales and collected necessary deposits.
Collected premiums on or before effective date of coverage.
Conducted research on insurance packages and investment options to generate client recommendations.
Calculated premiums and established payment methods for sales.
Created sources for continuous client referrals within community and with businesses using in-person marketing.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Regularly exceeded daily sales and product add-on quotas.
Recommended products to customers, thoroughly explaining details.
College Readiness Mentor, 12/2017 to 05/2019 IEducateUSA – City, STATE, USA
Accelerate mentees achievement with individualized instruction
Empower students to achieve academic success,
Developed student-specific tutoring plans in concert with teachers, parents, and administrators.
Participated in training classes to improve tutoring practices and learn new tutoring techniques.
Supervised work of contracted employees to keep on task for timely completion.
Maintained excellent attendance record, consistently arriving to work on time.
Carried out day-day-day duties accurately and efficiently.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Reviewed computer science class material with students to support discovery of correct answers to problems.
Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
Participated in professional development activities to improve tutorial skills and grow cultural competence and reflection skills.
Education
Master of Actuarial Science: Actuarial Science, Expected in 05/2022 Georgia State University - Atlanta, GA GPA:
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