Client Care Manager focused on ensuring excellent service standards and maintaining high customer satisfaction. Dedicated to assisting account executives and account teams by performing administrative and client support duties associated with maintaining client accounts. Experience providing product and services information, and resolving any emerging problems clients might face with accuracy and efficiency. Record of performance in meeting organizational objectives. Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles. A positive personality, well-versed in creating a welcoming atmosphere for associates and clients, alike.
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Attended from 1984-86, however, did not complete courses.
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