Dedicated Customer Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations.
Responsibilities included customer relations, cash management, effective communication between customers and management, product placement, and photo development processing.
Responsible for teaching DSW orientation class sections, attending executive leadership meetings, staff meetings, accompanying client case managers on quarterly home visits, performing reception duties, human resources tasks (e-Verify and employee document verifications), assisting in payroll procedures, and assisting in new branch office setup.
Responsibilities included demonstrating exceptional customer service, product knowledge, merchandising, effective communications with customer promotions, and building strong customer relations.
Member - American Association of Healthcare Administration Management
Member - National Society of Leadership & Success
Member - American Heart Association (CPR Certified)
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