Skilled customer services representative committed to addressing customer concerns with speed, accuracy and professionalism.
Managed call flow with up to 10 or more calls in queue per minute.
Ability to perform in a medical call center position and master task specific software systems and associated skill set as: scheduling physicians appointments; providing call distribution, answering services; paging and messaging services. Participates in department in service and meetings. Other duties as requested.
Front desk receptionist answering phones , insurance data entry, filing, medical records, making new patient appointments, assisting current clients , collecting co pays , deductibles , past due payments,run daily doctor and payment reports.
Front desk receptionist answering phones; scheduling appointments ; checking patients in; insurance data entry; collecting co pay and deductibles; coordination of benefits; filing and medical records.
Scheduling new and returning pt, answering phones, assist in medical records, referral scheduling and insurance data entry.
Front Desk Receptionist, answering phones, collecting copay, scheduling new and existing patients, insurance verifying , coordination of benefits, medical records,and making new patient files.
Child Development Associate
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