LiveCareer-Resume

customer assistant mso scheduling resume example with 4+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Skilled customer services representative committed to addressing customer concerns with speed, accuracy and professionalism.

Highlights
  • Strong problem solving ability
  • High customer service standards
  • Fast learner
  • Dependability
  • Attention to details
Accomplishments

Managed call flow with up to 10 or more calls in queue per minute.

Experience
2012 to Customer Assistant MSO Scheduling Cumming Llc | Austin, TX,

Ability to perform in a medical call center position and master task specific software systems and associated skill set as: scheduling physicians appointments; providing call distribution, answering services; paging and messaging services. Participates in department in service and meetings. Other duties as requested.

02/2011 to 05/2011 Front Office Clerk or Receptionist Dignity Health | Redwood City, CA,

Front desk receptionist answering phones , insurance data entry, filing, medical records, making new patient appointments, assisting current clients , collecting co pays , deductibles , past due payments,run daily doctor and payment reports.

10/2009 to 01/2011 Office Assistance II Trinity Mother Frances Hospital | City, STATE,

Front desk receptionist answering phones; scheduling appointments ; checking patients in; insurance data entry; collecting co pay and deductibles; coordination of benefits; filing and medical records.

05/2007 to 10/2009 Scheduler Heaton Eye Associates | City, STATE,

Scheduling new and returning pt, answering phones, assist in medical records, referral scheduling and insurance data entry.

08/2006 to 05/2007 Front Desk Receptionist Tyler Office Of Pediatrics | City, STATE,

Front Desk Receptionist, answering phones, collecting copay, scheduling new and existing patients, insurance verifying , coordination of benefits, medical records,and making new patient files.

Education
Expected in 1995 High School Diploma | Student John Tyler High School , Tyler, TX GPA:
Expected in | Child care Tyler Junior College , Tyler, TX GPA:

Child Development Associate

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Resume Overview

School Attended

  • John Tyler High School
  • Tyler Junior College

Job Titles Held:

  • Customer Assistant MSO Scheduling
  • Front Office Clerk or Receptionist
  • Office Assistance II
  • Scheduler
  • Front Desk Receptionist

Degrees

  • High School Diploma

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