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Dedicated Customer Service Representative with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dependable Receiving Associate with 8 years of experience. Consistently completes tasks quickly with exceptional eye for detail and commitment to taking initiative. Successful at monitoring products for quality and following directions.
Enthusiastic and skilled Clerk knowledgeable about receiving.
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- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Responded to customer requests for products, services and company information.
- Processed many invoices and mailed documentation to clients.
- Answered average of a variety of calls and emails per day, addressing customer inquiries, solving problems and providing product information.
- Promptly responded to inquiries and requests from prospective customers.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Provided ongoing guest service.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
The best job ever. Being the mother of 2 beautiful girls whom I love infinitely. ❤
- Handled high-volume paperwork and collaborated with administrators to resolve receiving problems.
- Conducted counts of inventories to identify and resolve discrepancies in records.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Processed required paperwork to expedite handling of received goods.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Utilized pallet jack to unload, transport and store
- Sorted and delivered materials to different work areas and staff.
- Moved shipment materials to and from designated areas using pallet Jack's and dollies
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Grover Cleveland Charter High School - Reseda, CA
- Continuing education in West Valley Occupational Center in Woodland Hills
West Valley Occupational Center - Woodland Hills, CA
- Received HISET CERTIFICATE
West Valley Occupational Center - Woodland Hills, CA
- Continuing education soon
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Resume Overview
School Attended
- Grover Cleveland Charter High School
- West Valley Occupational Center
- West Valley Occupational Center
Job Titles Held:
- Customer and Dispatching Service Representative
- MOM oF TWO GIRLS
- Shipping and Receiving Clerk
Degrees
- Hiset Certificate Diploma
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