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Customer Advocate Resume Example

Love this resume?Build Your Own Now
CUSTOMER ADVOCATE
Summary

To obtain a position in Company.

Education
BBA : Marketing, 2014University of Central Arkansas - City, State, Faulkner
Experience
Customer Advocate
September 2014 to Current
Ball Corporation - Boulder , CO
  • Handle incoming calls from a national customer base.
  • Provide detailed information on services and products to customers.
  • Make appropriate account recommendations based on customer requirements.
  • Enter accurate and complete customer information into system. Research and resolve service, product and billing issues.
  • Maintain updated records of all customer interactions. Achieve and exceed key performance indicators in all areas.
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Made reasonable procedure exceptions to accommodate unusual customer requests.
  • Built customer loyalty by placing follow-up calls for customers who reported product issues.
Caregiver
September 2010 to August 2015
Aimbridge Hospitality - Davis , CA
  • Read stories to the children and taught them painting, drawing and crafts.
  • Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
  • Planned and implemented educational programs for children
  • Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Planned and led games, reading and activities for groups of school-age children.
  • Disciplined children and recommended other measures to correct behavior.
  • •Carefully monitored children's play activities.

Club Connect Team Member
August 2013 to May 2015
University Of Central Arkansas - City , STATE
  • Contact potential students to schedule campus tours.
  • Provide incoming students with scholarship opportunities available to each individual.
  • Contact potential students to inform them of scholarship deadlines.
  • Help potential students signup for campus events via online portals.
Activities
  • Awards and Activities: Delta Sigma Theta 2013- Present Keep a Child Alive 2011-2015 Kids Life and Money Volunteer 2012-2015
Skills

•Problem solving

•Adaptability

•Collaboration

•Time management

•Leadership


Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

65Fair
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • University of Central Arkansas

Job Titles Held:

  • Customer Advocate
  • Caregiver
  • Club Connect Team Member

Degrees

  • BBA : Marketing , 2014

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