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cultural relations specialist resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
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Summary

Academic and administration professional with extensive knowledge of and experience in university course instruction and student mentorship, diversity inclusion, university program management, nonprofit business operations, and administrative documentation and report generation.  Excellent oral, written and presentation skills. Innovative thinker open to new and challenging ideas and methods. Knowledgable in NCAA and FERPA rules and regulations. 

Highlights
  • Critical thinker
  • Positive and encouraging
  • Adept university instructor
  • Empathetic staff supervisor
  • Fast learner with desire to seek out new learning experiences
  • Microsoft Office and Outlook proficiency
  • Ability to maintain accurate and confidential student records
  • Knowledgeable of the needs of diverse communities and identities
  • Excellent relationship building skills
Experience
Cultural Relations Specialist, 05/2017 to Current
Metropolitan State University Of DenverDenver, CO,
  • Manage staff of 15 across ten developing countries worldwide, including recruiting, hiring, training, supervising, and evaluating performance
  • Manage day-to-day operations for the Global Child Sponsorship Program
  • Oversee ten annual program budgets, program operations, and program effectiveness 
  • Improved data quality control by 73% in 12 months through excellent intercultural communications and empathetic team leadership
  • Coordinate and deliver quarterly and annual program data reports
  • Update, edit, and maintain corporate best practices manual for child sponsorship operations and guidelines
  • Plan and implement departmental events, company banquets, and corporate travel for program site visits and evaluations
  • Provide administrative support and interdepartmental collaboration for development and fundraising initiatives



Graduate Instructor, 01/2013 to 12/2017
Allina Health SystemsFaribault, MN,
  • Designed and delivered weekly classroom instruction for three Anthropology courses: ANTH2203 - Peoples of the World; ANTH1203-Language Across Culture; and, ANTH1113- General Anthropology
  • Assisted and worked with students during office hours and scheduled meetings. Coordinated review sessions and writing workshops to assist students needing additional instruction
  • Supported multidisciplinary University of Oklahoma undergraduate students by preparing and presenting public lectures on subjects including cultural histories, ethics, qualitative research methods, and expressive culture
  • Guided and mentored undergraduate students to identify resources and implement interdisciplinary study skills to optimize their learning potential and encourage their engagement with course materials
  • Administered student performance evaluations, classroom policy management, and NCAA rues and regulations
  • Designed and led  annual training, oversight support,  operations management and feedback to two groups of undergraduate service-learning trip participants and over 35 student volunteers during volunteer work trips to American Indian reservations across the nation
  • Experience in Diversity & Inclusion Programming Demonstrated expertise in critical race and ethnic theories and subject matter, including LGBTQ, American Indians, Arab Americans, Mexican Americans, and African Americans
Graduate Teaching Assistant, 08/2011 to 12/2013
University Of OklahomaCity, STATE,
  • Assist instructors of record with classroom management, student evaluation, and student mentorship
  • Supervise student ethics during exams and group projects
  • Manage records for student attendance and participation
  • Attend university training workshops for LGBTQ inclusion, NCAA compliance, teaching methods, and software use
Volunteer Coordinator, 12/2007 to 06/2011
American Indian CenterCity, STATE,
  • Organize, classify, compile, and inspect food donations before distributing to the public
  • Coordinate and directed three annual fund-raising events for food pantry budget and resources, averaging $10,000 per event
  • Anticipate needs of others as well as personal needs, adapting to new working environments, and improvising communication methods with non-English-speakers
  • Lead and motivate fellow team members
  • Explain policy and procedure to food pantry clientele, mediating cultural tensions and locating answers and information as requested
  • Recruit, train, and motivate pantry volunteers with at least an 80% retention rate
Education
Ph.D: Anthropology, Expected in 2017 to University of Oklahoma - Norman, Oklahoma
GPA:
Master of Arts: Anthropology, Expected in 2013 to University of Oklahoma - Norman, Oklahoma
GPA:
Bachelor of Science: Anthropology, Expected in 2011 to Loyola University - Chicago, Illinois
GPA:
Bachelor of Arts: History, Expected in 2011 to Loyola University - Chicago, Illinois
GPA:
Skills
  • Professional writing
  • University instruction
  • Program management
  • Intercultural communications
  • Documentation and report generation
  • Public speaking/presentation
  • Empathetic leadership
  • Ethical administration and operations


Interests

Beyond my professional skills and duties, I regularly attend University of Oklahoma Tennis men's and women's matches,  women's basketball games, women's softball games, and men's baseball games, and watch men's basketball games on television. I also never miss a televised Oklahoma City Thunder basketball game, and regularly attend games at the Chesapeake Arena. 

I am a world traveler having visited four continents, most recently Kenya and Malawi in Africa. Domestically, I enjoy exploring Oklahoma State Parks, cultural events, and nature preserves, as well as bi-annual trips to Walt Disney World in Florida, or Disneyland in California. 


 

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Resume Overview

School Attended

  • University of Oklahoma
  • University of Oklahoma
  • Loyola University
  • Loyola University

Job Titles Held:

  • Cultural Relations Specialist
  • Graduate Instructor
  • Graduate Teaching Assistant
  • Volunteer Coordinator

Degrees

  • Ph.D
  • Master of Arts
  • Bachelor of Science
  • Bachelor of Arts

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