Flexible Coordinator/Supervisor with 7+ years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients and boost sales numbers.
Gifted in connecting with business customers to meet account needs, drive growth and build retention. Knowledgeable about retail marketing and skilled at meeting and exceeding sales targets. Service-oriented and quality-focused with demonstrated success over 7+ years of sales and coordination experience.
Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in retail product issues with dedication to increasing productivity through close analysis of sales tasks. Proven history of increasing customer satisfaction.
Personable and dedicated Customer Service Representative with extensive experience in the auto glass and retail industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Technologically-savvy professional with proven customer service, time management and multitasking abilities operating multiple software databases. Attentive to customer needs and able to break down technical problems to develop effective solutions.
Effective at dealing with individuals during stressful and confusing situations to address benefits needs and keep sales and operations up. Practiced at working with regulatory limits and CSR department standards to handle requirements via email, letter, telephone calls or in person.
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