Highly enthusiastic Comcast (CSR) Customer Service Representative with 15 years client experience.
VCAE: Virtual Customer Account Executive , work from home.
Comcast Awards: TOP 5 CLUB: 2012 VOC ( Voc of the Customer rating)
Protention Pros: Transitional Sales Rate/ First Call Resolution
Comcast Yearly Volunteer: Hoosier Hill Food Bank/Boys and Girls Club
Guaranteed positive customer experiences and resolved all customer complaints.
Currently participating in : Comast Care Pro: extensive training on buliding rapport with a customer, evaluate the issue and needs,transitional sales and make recommendations.
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