CSR ( Customer Service Representative) VCAE Resume Example
Highly enthusiastic Comcast (CSR) Customer Service Representative with 15 years client experience.
VCAE: Virtual Customer Account Executive , work from home.
|
|
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of accounts.
- My current high rating is: 2 / out of 150 CSR'S! I have earned this high rating by my on going, VOC (Voice of the Customer rating), add on sales, my adherence to my work schedule.
Comcast Awards: TOP 5 CLUB: 2012 VOC ( Voc of the Customer rating)
Protention Pros: Transitional Sales Rate/ First Call Resolution
Comcast Yearly Volunteer: Hoosier Hill Food Bank/Boys and Girls Club
February 1998 to CurrentCompany Name － City, State
Guaranteed positive customer experiences and resolved all customer complaints.
Currently participating in : Comast Care Pro: extensive training on buliding rapport with a customer, evaluate the issue and needs,transitional sales and make recommendations.
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Completeness
- Formatting
- Word choice
- Strong summary
- Clear contact info
- Typos
Resume Overview
School Attended
- Comcast University
Job Titles Held:
- CSR ( Customer Service Representative) VCAE
Degrees
- Customer Service , 2013
