close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • CSR- Casino Service Representative/Floor Ambassador
Please provide a type of job or location to search!
SEARCH

CSR- Casino Service Representative/Floor Ambassador Resume Example

Love this resume?Build Your Own Now
CSR- CASINO SERVICE REPRESENTATIVE/FLOOR AMBASSADOR
Summary

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.

Highlights
  • Guest services background
  • Cash handling processes and procedures
  • Exceptional interpersonal skills
  • Excellent time management
  • Knowledge of market trends
  • Accomplished in relationship selling
  • Persuasive communication expertise
Experience
PlansourceMarch 2015CSR- Casino Service Representative/Floor Ambassador
Orlando , FL
  • Proactively seek guest interaction and provide personalized attention with a variety of services the casino has to offer.
  • Stay knowledgeable on all slot machine games and promotions.
  • Identify and actively request club member enrollment.
  • I also bring beverages and food upon request.
  • Utilize sales techniques and skills to promote club programs and benefits
  • Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates..
Red Hat Inc.November 2014 to April 2015Sales Marketing Team
WA, State
  • Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams.
  • Travel to colleges/events/grocery stores capturing new leads for our company.
  • Contributed to relevant blogs, conferences and events both off-line and online to increase brand awareness.
  • Received raise in two months of work capturing over 500 leads in less than 2 months
  • Trained over 15 tax professionals marketing techniques
  • Contact previous customers via phone to retain business.
CarMaxJune 2013 to September 2014Sales Consultant
City , STATE
  • Spent time with customers to determine their needs and discuss vehicle options.
  • Responsible for assisting in test drives to demonstrate automotive features
  • Excelled in exceeding daily/monthly credit card application goals.
  • Responsible for completing quotes, finance applications, vehicle appraisals, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork.
  • Also, responsible for following up with existing and potential customers to generate leads and close sales
  • Average salesmen 8-10 sales.
  • Averaged 13 Directors Club* - Over 120 cars sold in less than 8 months Promoted to Mentor Position
Time Warner CableNovember 2011 to June 2013Cable Store Professional
City , STATE
  • Provided a shopping experience catered to each and every customer while recommending solutions based on customers' specific needs.
  • Consistently met and exceeded department expectations for productivity and accuracy levels.
  • Effectively communicated product and service information, feature functionality, billing procedures and equipment usage to each customer.
  • Retained and ensured proper handling and care of hundreds of existing client accounts.
  • Effectively process customer bill payments.
  • Achieved all sales and retention quotas set for the department by following the established departmental policies and procedures.
  • Retention specialist- Maintained customers who were on the verge of canceling.
  • Cross-selling and/or upgrading products and services.
  • 1 in sales for a year straight.
Radio ShackApril 2011 to November 2011Sales/Cashier
City , STATE
  • Verified that all merchandising standards were maintained on a daily basis.
  • Introduced customers to the store, direct customer traffic and promote store exploration.
  • Delivered the ultimate one-on-one coaching experience to customers as you demonstrate product and accessory functionality.
  • Consistently met and exceeded department expectations for productivity and accuracy levels.
  • Sold phones for AT&T, Verizon, T-Mobile and Sprint
  • Key holder and training privileges.
Fry's ElectronicsMarch 2010 to February 2011Sales
City , STATE
  • Recommended and helped customers select merchandise based on their needs.
  • Identified and acting upon opportunities to upsell additional various Wireless phone products and services to new and existing customers.
  • Successfully achieved business and personal sales goals and performance metrics.
  • Handled all customer service issues in a timely and professional manner.
  • Handled register receipts, including daily cashing-in / cashing-out.
  • Arranged and displaying store merchandising and restocking merchandise as needed.
  • Sold pones for Verizon, T-Mobile and AT&T Received rewards in both customer satisfaction and performance.
  • Weekly goal for activations was 3 and I manage to average 6.
  • Collected past due loans and social security numbers from customers concerning their accounts.
United States Navy / USS Ross DDG 71April 2007 to May 2009Engineer/Administrative Assistant Personal
City , STATE
  • Trained in ship's force protection efforts, anti-terrorism educational training and pre-deployment certification programs.
  • Engineer/Electrician
  • Played roles in maintenance of the ship.
  • Maintained timely and accurate oral and written technical reports regarding assigned engineering activities.
  • Conducted research to test and analyze equipment and system feasibility, design, operation and performance.
  • Processed military mandated tests, handled and archived secure documents
Education
High Tech High2006High School Diploma: General EducationCity, State

Honor Roll/Student Athlete

Skills

administrative, automotive, business operations, cable, cash handling, coaching, customer service & satisfaction, electronic sales, heavy email, finance, marketing, mentor, merchandising, building rapport, receptionist, research, retail, selling, taxes, phone sales, upgrading

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info

Resume Overview

School Attended

  • High Tech High

Job Titles Held:

  • CSR- Casino Service Representative/Floor Ambassador
  • Sales Marketing Team
  • Sales Consultant
  • Cable Store Professional
  • Sales/Cashier
  • Sales
  • Engineer/Administrative Assistant Personal

Degrees

  • High School Diploma : General Education

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
CSR/Casino-Table-Games-Dealer-resume-sample

CSR/Casino Table Games Dealer

Gallagher Bassett Nz Ltd

Woodland Hills , CA

Casino-Floor-Supervisor-resume-sample

Casino Floor Supervisor

Uncle Julio's

Naperville , IL

Guest-Service-Ambassador-resume-sample

Guest Service Ambassador

Grand Casino

Ml Corporate Ventures , MN

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.