Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Adaptable and competent healthcare services professional with over 20+ years of combined experience providing individualized care, client centered advocacy and solution based supportive services. Current qualified sexual assault and crime victim advocate. With excellent resource identification, committed to victims, survivors and families suffering from wide range of diverse severity of victim needs. Qualified to provide crisis coverage and education to help survivors to reach rehabilitation goals. Highly ethical, well rounded individual whom is committed to advocacy, has excellent judgement, innate ability to connect with others. Offering a solid foundation of past experience, qualified on every level. Highly organized, proactive and punctual with team-oriented mentality.

  • Lead a team effort, collaborating with 36 volunteers in the development and implementation of our "Gifts of Warmth" project. Distributing blankets, jackets, gloves, hats and hot cocoa to those in our local area suffering from homelessness.
  • Raised emergency funds for western Washington domestic violence shelter. Bringing in proceeds just shy of 5k in one weekend. Also arranging for the donation of a dozen roses be presented to each and every one of the shelters clients, advocates as well as all of the board members.
  • Very familiar with Spokane's local support systems and community resources.
  • Expanded knowledge of Washington state and Spokane County Civil and Superior court systems.
  • Trauma informed
  • Mediation/Conflict resolution
  • Supervising/Motivating staff
  • Program Development
  • Interpersonal Skills/Relationship building/Teamwork
  • Office management
  • Public relations/Public speaking
  • Client intakes - Assessments
  • Motivational Interviewing
  • Critical thinking
  • Excellent work ethic
  • Crisis response
  • Crisis evaluation and intervention
Work History
Crisis Response Crime Victim Advocate, 10/2019 to Current
Lutheran Community Services NorthwestCity, STATE,
  • Provide support, crisis intervention, accompaniment and general medical and legal advocacy for primary and/or secondary survivors of sexual violence or other trauma/crimes.
  • Staff advocacy programs twenty-four hour crisis line.
  • Utilize victim centered approach,to empower and safely navigate others recently traumatized or in crisis.
  • Provide education, develop safety plans and present necessary resources based on individualized assessments of victims needs.
  • Provide guidance and education throughout medical, forensic, and investigative processes.
  • Defuse and de-escalate high anxiety and emotionally turbulent situations.
  • Insure victims rights are protected.
  • Assist primary and secondary victims, their families and witnesses through various systems including law enforcement, healthcare, and social services.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Constructed referral list of agencies and community resources for victims' to provide aftercare services.
  • Maintained updated on-going training and knowledge attending monthly meetings and choosing to participate in all further recommended training opportunities, special learning events and recorded webinars.
Student/Intern Pastor- (Ordained Minister), 05/2016 to 05/2018
Pastor J. K Mindful MinistryCity, STATE,
  • Divinity student
  • Scripture analysis and interpretation.
  • Discernment/Ethics/Confidentiality/Privacy/Privilege
  • Communication/Public Relations/Public Speaking.
  • Fundraising/Community Outreach
  • Internship
  • Supervised staff, youth, pastoral care, and older adult ministry programs.
  • Mirrored Senior Pastor
  • Monitored staff and volunteers
  • Performed administrative duties
  • Planned, prepared and participated in weekly services, bible studies, ceremonies and special events.
  • Instructed life skills curriculum and lead multiple support groups. *Healthy Relationships Pt 1 (Foundation Integrity) Pt 2 (Investing Value) Pt 3 (Building Maintenance) *Healthy Lifestyles *SUD Confidential Christians in Recovery-Support group, *Anger Management *Mental Health Matters
  • Achieved long-time personal goal earning Honorary Doctorate of Divinity and Ordainment as Pastor.
  • Officiated special services such as weddings, funerals, baptisms and nursing home services.
  • Organized and spearheaded community outreach programs, including s mentoring programs focused on troubled youth, dysfunctional behaviors and bullying. Chose own original idea using peer mentoring approach, resulting in positive behavior changes that exceeded all expectations.
Independent Healthcare Consultant/Executive Director of Operations, 09/2003 to 08/2015
  • Assisted healthcare professionals in private practice, behavioral health care agencies, home healthcare providers, residential/assisted living facilities, retirement homes and rehabilitative/SUD programs- problem solve by offering solution based strategic business development.
  • Assisted with regulatory issues such as compliance.
  • Created and implemented organizational policies and procedures.
  • Produced detailed and relevant reports for use in making business decisions.
  • Restructured procedures through coordination with companies directors to create and execute projects.
  • Conducted research and investigations into Washington state legal mandates, RCW, WAC and companies present policy and procedures. Collaborating with senior staff members to appropriately revise and update regulatory issues such as compliance.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Wash State Sexual Assault Crime Victim Advocate: Crime Victim Advocacy, Expected in 10/2019
LCSNW - Spokane WA,

Completed 40 hour core training skills in crime victim advocacy. With an emphasis on Sexual Assault.

Associate of Applied Science: Health Sciences, Expected in 1994
Trend College - Spokane, WA,
Ordainment - Honorary Doctorate of Divinity: Pastoral Studies, Expected in 05/2018
J.K Mindful Ministry/U.L.M - Spokane Valley, WA,
High School Diploma: , Expected in 1992
Central Valley High School - Spokane Valley, WA,
Certificate NAR Washington State Registration: Nurse Allied Program, Expected in 1992
Spokane Skills Center - Spokane, WA,
  • Completed 44 hours of CORE Sexual Assault and Crime Victim Services Training - October 2019
  • Basic Life Support for Healthcare Professionals CPR, AED and First Aid CERTIFICATION - 2022
  • BBP Bloodborne Pathogens

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Resume Overview

School Attended

  • Trend College
  • J.K Mindful Ministry/U.L.M
  • Central Valley High School
  • Spokane Skills Center

Job Titles Held:

  • Crisis Response Crime Victim Advocate
  • Student/Intern Pastor- (Ordained Minister)
  • Independent Healthcare Consultant/Executive Director of Operations


  • Wash State Sexual Assault Crime Victim Advocate
  • Associate of Applied Science
  • Ordainment - Honorary Doctorate of Divinity
  • High School Diploma
  • Certificate NAR Washington State Registration

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