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Crisis Counselor Resume Example

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CRISIS COUNSELOR
Professional Summary
A highly skilled, compassionate, empathetic mental health counselor with proven ability to work collaboratively and independently to provide quality services to at-risk populations. Adept at crisis management and intervention. Comprehensive understanding of cultural differences and able to work effectively within many dynamics. I am seeking a rewarding role in the mental health work where I can contribute my knowledge and skills in working with clients to promote mental health recovery. 
Education and Training
Master of Arts:Mental Health CounselingFebruary 2014Teachers College, Columbia University, New York, NY
Bachelor of Arts:PsychologyMay 2012University at Albany, Albany, NYMagna Cum Laude
Highlights
cultural diversity and sensitivity, substance abuse counseling, individual and group counseling, crisis intervention

treatment planning, resource linking, assessment, intake, case management, training and education
Professional Experience
Mental Health Association of NYCCrisis Counselor03/2015 to Current
  • Provide crisis intervention and suicide prevention support, and brief supportive counseling to callers who are experiencing an emotional crisis.
  • Assess clients in accordance to program policies and procedures.
  • Utilize the referral database to provide referral assistance to callers who are seeking mental health and substance abuse services.
  • Manage interactions with clients to ensure appropriate level of support is provided.
  • Accurately and efficient document the client interactions.
  • Meet established key performance indicator goals.
The Addiction Institute of New York, Roosevelt HospitalNew York, NYMental Health Counseling Intern04/2014 to 01/2015
  • Conduct weekly individual and group therapy sessions with adults diagnosed with a variety of disorders including Substance Use Disorders, ADHD, Depression, Bipolar Disorder, Anxiety Disorders, and Borderline Personality Disorder.
  • Help individuals manage issues related to addiction and substance abuse; family, parenting, and marital problems; suicide; stress management; problems with self-esteem; and issues associated with aging and mental and emotional health.
  • Develop and write treatment plans, assessment updates, process notes, and diagnostic summaries.
  • Conduct substance use assessments and urinalysis collections to ensure compliance with treatment plan.
  • Maintain a caseload of approximately 10-12 weekly clients.
Academics WestNew York, NYCounseling Intern01/2014 to 05/2014
  • Implemented behavior therapy techniques with children ages 4-16 with severe emotional disturbances, autistic spectrum disorders, and developmental delays to foster self-awareness.
  • Processed disruptive and self-injurious behaviors with children to ensure safety and cultivate healthier coping skills.
  • Participated in marketing opportunities for the company and educating parents and future customers on the philosophy and benefits of the program.
Dean Hope Center for Educational and Psychological ServicesNew York, NYCounseling Intern09/2013 to 12/2013
  • Counseled clients individually with emphasis on prevention to promote optimum mental health.
  • Documented individual clients' progress towards treatment goals and daily activities, participated in case analysis and treatment plan meetings with fellow staff members.
  • Guided clients in the development of skills and strategies for dealing with their problems.
  • Prepared and maintained all required treatment records and reports.
Languages
Fluent in Turkish and French.
Affiliations
American Counseling Association (ACA), American Psychological Association (APA), International Honor Society in Psychology (Psi Chi)
Skills
SPSS, Microsoft Word, Excel and PowerPoint.
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Resume Overview

Companies Worked For:

  • Mental Health Association of NYC
  • The Addiction Institute of New York, Roosevelt Hospital
  • Academics West
  • Dean Hope Center for Educational and Psychological Services

School Attended

  • Teachers College, Columbia University
  • University at Albany

Job Titles Held:

  • Crisis Counselor
  • Mental Health Counseling Intern
  • Counseling Intern

Degrees

  • Master of Arts : Mental Health Counseling February 2014
    Bachelor of Arts : Psychology May 2012

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