Experienced Crew Trainer with less than a years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Experienced in fast food bringing demonstrated success in developing and motivating strong restaurant teams to assist 100's to 1000's + customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Friendly and knowledgeable Crew Trainer offering 1< years of experience in food handling and customer service. Proficient in all restaurant positions.
Talented leader offering over >1 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Accomplishments
Customer service Excellence in Corporate fast food business overall LLC OWNER can guarantee of the best in interior alaska
Skills
Food Preparation, I can do line preparation on food in food services and the step by step instructions to meet facilities and business expectation
Cleaning, cleanliness of building regulations and rules to be met
Food Safety same for health up top
Sanitation and cleaning excellence in following Regulations and Ordinances of A fast foods atmosphere and setting
Safe food handling I understand expectations and rules regulations of the standards of Fast foods services
Guest Services I have showed excellence in Customer service and Satisfaction meeting there needs and what they expectations
Health and Safety Standards I follow these State Ordinance and Regulations of Health and Safety
Product Knowledge, study product and train till I'm experienced in these fields of what the products is
Complaint resolution Excellence in Response to any Problems, Conflicts, Concerns and issues understand and responding to Complaints to make changes if necessary to meet any Problems needs and expectations for an better solution
Staff education and training I'm well trained in training step by step direction supervision of employees and crew ensure of there training and experience question them businesses rules and expectations that it meets criteria of my requirements my knowledge and experience as trainer and supervisor of my field of employment
Work History
Crew Trainer, 07/2017 to 12/2017 Mcdonald's – Riverside, CA,
Taught new team members correct procedures for all areas of operations.how to do and step by step guide and directions that meets the business requirements regulations and rules
Maintained current knowledge of all team position I ensure there understanding and experience in any fast food industry and make sure they know better of any field and the expectations of the industry and business expectation criteria
Mentored junior employees to improve performance, food safety and customer service.
Set positive example for team members by providing high-quality, efficient service.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Greeted all customers with smile and provided friendly service to professionally handle every need.
Trained other employees in customer service, food safety and performance requirements.
Determined operational weak points and implemented corrective actions to resolve Type and Type concerns and facilitate Result.
Handled over $Amount worth of daily credit card and cash payments.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Appropriately allocated resourced, budgets, inventories, training support and team building materials to increase overall productivity.
Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in Result.
Verified proper tracking in newly created databases of all students and instructors leaves, attendance, scores and overall performance.
Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving Result.
Created curricula, instructions, documents and written tests for various types of training courses.
Trained and mentored Number new personnel hired to fulfill various roles.
Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
Developed curricula, instructions, documentation and written tests for Type training courses.
Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.
Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring by Number% and saving company $Amount in training fees.
Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
Created and oversaw Type training programs for Description operations.
Assisted companies in designing training budgets, saving over $Amount for Number companies annually.
Monitored day-to-day activities of Type company and employees, noting areas needing improvement and implementing plans for rectification.
Used Software to design training for Type employees and increase company retention and productivity rates Number%.
Developed lesson plans, instructional materials and written practice tests for Type and Type training courses.
Wrote training manuals for Type employees and Type positions according to strict company guidelines and Type protocols.
Taught new team members correct procedures for all areas of operations.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in Result.
Trained and mentored Number new personnel hired to fulfill various roles.
Trained and mentored Number new personnel hired to fulfill various roles.
Created and oversaw Type training programs for Description operations.
Developed lesson plans, instructional materials and written practice tests for Type and Type training courses.
Advised executives on best practices for employee growth and productivity goals, consistently helping companies achieve Result.
Training in Basics Construction/General Labor, 05/2012 to 07/2012 Kreider Services Inc. I. D Variety – City, STATE,
Training in on the job training for general labor work and indoor step by step training to do stocking cleaning that meets building business regulations and rules labor work that includes work with construction wood, building clean up is constructed waste
Floors, Bag, Box, Part Time Management & Supervision, 03/2011 to 04/2012 Swansons Grocery Store – City, STATE,
Achieved substantial Result by using market expertise and business knowledge to make proactive decisions.
Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
Boosted team productivity and efficiency by leveraging top-notch Skill and Skill abilities.
Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Produced regular Type and Type reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
Assisted established management staff with operational oversight, business development and process improvement strategies.
Achieved each target benchmark in Type and Type areas within first year.
Planned and implemented team projects to accomplish objectives.
Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
Collaborated in professional team to solve Type issues, leading to Result.
Resolved escalated concerns using professionalism and understanding of all facets of issue.
Networked and built strong presence with peers to facilitate Action.
Explained services and products to customers in friendly and engaging way.
Responded to customer concerns swiftly to maintain satisfaction.
Aligned team actions with company policies and industry standards.
Forecasted business needs and scheduled employees to meet expected demands.
Monitored employee performance and enacted improvement plans, coordinated disciplinary actions or provided rewards.
Education
Some High School : Standard Classes, Expected in Bethel Regional High School - Bethel, AK GPA:
Some High School done 10th grade in 2nd semester then Left School for Financial reasons and Living Stability
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School Attended
Bethel Regional High School
Job Titles Held:
Crew Trainer
Training in Basics Construction/General Labor
Floors, Bag, Box, Part Time Management & Supervision
