LiveCareer-Resume

crew trainer resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary
Hardworking [Job Title] with background in quickly taking orders, managing the drive-thru window and preparing food. POS systems knowledge. Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly. Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management. Flexible [Job title] who excels in a fast-paced environment looking for a position with growth opportunities. Energetic, bilingual team player with four years of work as a fast food crew member, dishwasher and busser in a busy, family-owned restaurant. Enjoys interacting and working with others. Seeking a crew leader or assistant management role. [Job Title] with excellent communication skills and rapid and precise customer service skills. Outgoing [Job Title] familiar with cash and food handling procedures. Possesses strong communication and time management skills. Qualified [Job Title] with [Number] years in fast-paced customer service and call center environments. Personable and professional under pressure. [Job Title] driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. [Job Title] excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments. Patient and empathetic [Job Title] with extensive background in conflict resolution and customer care. Desires a [Job Title] role.
Skills
  • Customer-oriented
  • Quick learner
  • Friendly and helpful
  • Late-night shift availability
  • Good with numbers and math
  • Skilled upseller
  • Dedicated team player
  • Creative problem solver
  • MS Windows proficient
  • Strong client relations
  • Proficient in cash management
  • First Aid and CPR Certified
  • Self-sufficient and confident
  • Positive and optimistic
  • People-oriented
Work History
04/2011 to 03/2013 Crew Trainer Mcdonald's | Chicopee, MA,
  • Operated the drive-through window and sales register quickly and efficiently.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
10/2013 to 06/2014 Service Trainer Trek Bicycle Corp | Cherry Hill, NJ,
  • Performed all position responsibilities accurately and in a timely manner.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
04/2008 to 01/2010 Shift Manager Advance Auto Parts | Lexington, SC,
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Pleasantly and courteously interacted with customers.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Verified that prepared food met all standards for quality and quantity.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
to Crew Member Traditions Spirits | Denton, TX,
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Operated the drive-through window and sales register quickly and efficiently.
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Prepared fountain drinks and ice cream items.
  • Prepared all food orders within a 2-3 minute time frame.
  • Assembled food orders while maintaining appropriate portion control.
  • Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
  • Verified that prepared food met all standards for quality and quantity.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Verified that prepared food met all standards for quality and quantity.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Reported to each shift on time and ready to work.
  • Performed all position responsibilities accurately and in a timely manner.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Routinely moved and stocked food products weighing up to [number] pounds.
  • Diligently restocked work stations and display cases.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
  • Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
  • Prepped items for later use to save staff time during busy hours.
Education
Expected in to to Associate of Science | Nursing Ivy Tech, Columbus, IN GPA:

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Resume Overview

School Attended

  • Ivy Tech

Job Titles Held:

  • Crew Trainer
  • Service Trainer
  • Shift Manager
  • Crew Member

Degrees

  • Associate of Science

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