Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

multitasking on different projects Demonstrated ability to complete tasks accurately despite interruptions and competing demands. I'm very Responsible and friendly and able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently.

Skill Highlights
  • Food and beverage handling expert
  • Skillful kitchen staff trainer
  • Kitchen productivity
  • Strong customer relationship builder
  • Ability to handle fast-paced environment
  • Proven leadership skills
  • Willing to work under pressure
  • Able to lift up to 50 pounds
  • Good personal hygiene
  • Uses proper sanitation practices
  • Able to work in a fast paced environment
  • Raining ability
  • Customer assistance
  • Sales techniques
  • Relationship Building
  • Met monthly sales goals for 6 months straight.
    Consistently generated additional revenue through skilled sales techniques.
  • Multi-tasking
    Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Design
    Responsible for creative design for prominent
  • Received “exceeds expectations” ratings on performance reviews.
  • Named “Associate of the Quarter” for exceeding all customer service goals.
Crew Trainer, 02/2014 to 08/2016
Mcdonald'sIowa City, IA,

When it comes to getting a job done I have always done what I was told and more. I went from a Crew Member to A Crew Trainer less then two months. I am A Easy learner and I also love the smile on a satisfied customers face. I was Responsible for Training new comers and teach crew member anything that was new,and also was responsible for Keep everything Nice,Neat,and Clean. I had many responsibilities and i was still willing to do.I'm an amazing team player, also Trained workers in every position, including food preparation, money handling and cleaning roles mostly Greeted incoming customers kindly and provided friendly service.

Manager, 10/2015 to 08/2017
Carlyle Group Inc.Washington, DC,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Reviewed performance reports and used data to develop continuous improvement initiatives.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Trained employees in inventory practices, POS systems and product knowledge, contributing to 10% increase in customer satisfaction ratings.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Package Handler, 10/2017 to 02/2018
The Realreal, Inc.Remote - Palm Desert, CA,
  • Palletized boxes for easy movement and shipment.
  • Created reports on packaging activities on a frequent basis to ensure that packaging and delivery information is posted on company database.
  • Used scanners to track parcel information such as condition or receipt.
  • Ensured packages were sealed properly.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Protected company inventory with well-organized and secure storage areas.
  • Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
  • Communicated with teammates and supervisors about potential hazards and other issues to resolve together.
  • Operated forklifts and pallet jacks to move, pick or put away products.
Sales Associate, 06/2018 to 03/2019
Wegmans Food Markets, Inc.Wake Forest, NC,
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Recommended merchandise to customers based on needs and preferences.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through system and coordinated product deliveries.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
Education and Training
High School Diploma: , Expected in 05/2015
West Side Leadership Academy - Gary, IN

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School Attended

  • West Side Leadership Academy

Job Titles Held:

  • Crew Trainer
  • Manager
  • Package Handler
  • Sales Associate


  • High School Diploma

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