Crew Trainer Resume Example
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Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Summary
Personable and reliable Crew Trainer bringing 3 years of experience in food handling and customer service. Proficient in all restaurant positions with extensive expertise in employee training and food preparation. Proven history of increasing productivity and providing fantastic service.
Skills
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Experience
Crew Trainer, 02/2018 to Current
Mcdonald's – Idabel, OK,
Mcdonald's – Idabel, OK,
- Followed recipes to maintain restaurant standards and satisfy customers.
- Monitored food product stock and alerted supervisor when items ran low in time to reorder.
- Stayed up to date on requirements of all team positions to optimize training.
- Safely operated ovens, fryers and grills to prevent injuries and accidents.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Operated all kitchen equipment safely to avoid injuries.
- Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Greeted incoming customers kindly and provided friendly service.
- Kept stations stocked and ready for use to maximize productivity.
- Sanitized workstation at end of shift to prevent forborne illnesses.
- Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
- Properly utilized various cooking utensils to prepare range of food items.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Rotated stock items and ingredients to maintain efficiency and freshness.
- Batch cooked food items during peak service hours to minimize wait time.
- Cooked various items, including hamburgers, chicken and fries providing customers with perfectly-cooked options and sides.
- Accepted and processed payments via credit card and cash worth up to $700 daily.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Operated fryers carefully to avoid burns when preparing fries, hamburgers and chicken items.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Worked alongside junior employees to improve performance, food safety and customer service.
- Instructed new team members on correct procedures for all areas of operations.
- Cooked food following specific measurements and recipes.
- Executed proper techniques when preparing menu item ingredients.
- Properly garnished and arranged orders on plates and trays.
- Set up work stations prior to opening to minimize prep time.
- Chopped, diced and sliced ingredients for salads, stir-fries and other dishes.
- Cleaned grill each time frame and when requested by customers with food allergies to remove food residue and prevent cross-contamination issues.
- Worked closely with Cashiers to obtain order information and accurately complete customers' orders.
Cook/Cashier, 06/2017 to 09/2017
Mcdonald's – Independence, MO,
Mcdonald's – Independence, MO,
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Operated all kitchen equipment safely to avoid injuries.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
- Replenished food items from inventory and rotated ingredients to use oldest products first.
- Garnished and arranged dishes into creative presentations to delight patrons.
- Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
- Mixed, weighed and proofed ingredients to match exact recipe formula.
- Collaborated closely with food and beverage leadership to conduct staff meetings and resolve service, product and personnel issues.
- Sanitized workstation at end of shift to minimize salmonella and other forborne illnesses.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Created exceptional menu items executed with precision to regularly garner diner praise.
- Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
Crew Trainer, 06/2016 to 07/2017
Hardees – City, STATE,
Hardees – City, STATE,
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Worked alongside junior employees to improve performance, food safety and customer service.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Instructed new team members on correct procedures for all areas of operations.
- Stayed up to date on requirements of all team positions to optimize training.
- Accepted and processed payments via credit card and cash worth up to $500 daily.
- Greeted incoming customers kindly and provided friendly service.
- Rotated stock items and ingredients to maintain efficiency and freshness.
- Chopped, diced and sliced ingredients for salads, stir-fries and other dishes.
- Sanitized workstation at end of shift to prevent forborne illnesses.
- Monitored food product stock and alerted supervisor when items ran low in time to reorder.
- Properly utilized various cooking utensils to prepare range of food items.
- Operated all kitchen equipment safely to avoid injuries.
- Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
- Followed recipes to maintain restaurant standards and satisfy customers.
- Safely operated ovens, fryers and grills to prevent injuries and accidents.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Cooked various items, including hamburgers, chicken and fries providing customers with perfectly-cooked options and sides.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Properly garnished and arranged orders on plates and trays.
- Worked closely with Cashiers to obtain order information and accurately complete customers' orders.
- Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
- Kept stations stocked and ready for use to maximize productivity.
- Cooked food following specific measurements and recipes.
- Set up work stations prior to opening to minimize prep time.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Executed proper techniques when preparing menu item ingredients.
- Collaborated with team to deliver timely service of items.
Education and Training
High School Diploma: , Expected in 06/2018
Hampton High School - Hampton, VA
Hampton High School - Hampton, VA
Accomplishments
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Resume Overview
School Attended
- Hampton High School
Job Titles Held:
- Crew Trainer
- Cook/Cashier
- Crew Trainer
Degrees
- High School Diploma
