Crew Trainer resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Experienced Crew Trainer with 3 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures. Experienced alex's beauty bringing demonstrated success in developing and motivating strong restaurant teams to assist 8 customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Skills
Sales expertise
Food Preparation
Sales Goals
Opening and Closing Procedures
Health and Safety Standards
Quality Assurance Controls
Product Knowledge
Staff education and training
Telemarketing expertise
Sanitation and cleaning
Employee training
Online training experience
Scheduling
Sales
Cash Handling
Cleaning
Food Safety
Guest Services
Cash Register Operation
Complaint resolution
Safe food handling
Payment processing
Classroom expertise
Public speaking
Work History
03/2020 to Current
Crew TrainerAegion Corp – Little Rock, AR,
Taught new team members correct procedures for all areas of operations.
Maintained current knowledge of all team position requirements.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Mentored junior employees to improve performance, food safety and customer service.
Set positive example for team members by providing high-quality, efficient service.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Trained other employees in customer service, food safety and performance requirements.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Greeted all customers with smile and provided friendly service to professionally handle every need.
Developed curricula, instructions, documentation and written tests for [Type] training courses.
12/2019 to 10/2020
MangerDepartment Of Defense – Chantilly, VA,
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
Raised property accuracy and accountability by creating new automated tracking method.
Hired, trained and mentored staff to maximize effectiveness.
Analyzed and interpreted store trends with [Software] to facilitate planning.
Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Approved regular payroll submissions for [Number] employees within [Software].
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
Oversaw and improved [Product or Service] deliveries worth over $[Amount] per year through efficient coordination of daily operations.
Performed [Timeframe] reviews assessing each employee's performance and developed improvement plans.
Enhanced [Type] initiatives while managing effective marketing campaigns.
Raised property accuracy and accountability by creating new automated tracking method.
Education
Expected in 05/2021
High School Diploma: New Manchester High School - Douglasville, GA GPA:
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