Crew Trainer Resume Example Mcdonald's

CREW TRAINER

Summary

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Reliable team member with 20 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at ringing up sales quickly and accurately.

Hardworking and reliable retail worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Skills

Money orders
Accounts payable/receivable
Payroll
Payment processing
Money transfers
Check cashing
Credit and cash transactions
Customer service
Liquor regulations and compliance

Prepaid debit cards
Product recommendations
Coin counting
Cash drawer balancing
ID verification
Cash register operation
Returns and exchanges
Customer greeting
Bank deposits

Experience

McDonald'sAugust 2016 to June 2018Crew Trainer
Prattville, AL

Trained new team members in cash register operation, stock procedures and customer service.
Trained workers in every position, including food preparation, money handling and cleaning roles.
Worked alongside junior employees to improve performance, food safety and customer service.
Instructed new team members on correct procedures for all areas of operations.
Greeted incoming customers kindly and provided friendly service.
Maintained clean and orderly appearance throughout kitchen and dining area.
Cooked food following specific measurements and recipes.

Dollar GeneralOctober 2014 to August 2016Key Holder
Autaugaville, Alabama

Assisted upper management with reporting sales data, assessing employee performance.
Supervised teams of up to 5 employees and provided leadership and guidance to boost productivity, customer service levels and sales success.
Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
Monitored incoming customer traffic to determine appropriate staffing.
Managed stock demands, employee shift schedules and opening and closing operations and adapted professionally to all unexpected changes.
Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.

TargetOctober 2012 to December 2014Cashier
Prattville, AL

Worked closely with front-end staff to assist customers.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Assisted customers with account updates, new service additions and promotional offers.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Helped customers find specific products, answering questions and offering advice.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

WalmartJune 2000 to December 2011Customer Service Associate
Prattville, AL

Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Properly verified customer identification for alcohol or tobacco purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed returned items in accordance with store policy.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Worked closely with front-end staff to assist customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained new team members in cash register operation, stock procedures and customer service.
Processed customer payments quickly and returned exact change and receipts.
Helped customers find specific products, answering questions and offering advice.
Answered customer questions about money services.
Stocked and maintained money center area.
Explained money center rules and regulations to customers.
Completed daily reports on services given.
Processed customer transactions and applied appropriate fees.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Scanned items quickly to keep lines moving and reduce overall wait time.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Welcomed customers, offering assistance to help find necessary store items.
Answered phone calls to assist customers with questions.

Education and Training

Autaugaville SchoolJune 2000High School DiplomaAutaugaville, AL

Ultimate Medical Academy - ClearwaterAssociate of Science: Medical Insurance BillingClearwater, FL

Resume Overview

Companies Worked For:

McDonald's
Dollar General
Target
Walmart

School Attended

Autaugaville School
Ultimate Medical Academy - Clearwater

Job Titles Held:

Crew Trainer
Key Holder
Cashier
Customer Service Associate

Degrees

High School Diploma
Associate of Science : Medical Insurance Billing

Crew Trainer Resume Example

Resume Score: 80%

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