crew trainer resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Skills
Written and Verbal Communication
POS Systems
Policies and Procedures
Customer Service
Document Retrieval
Sensitive Material Handling
Mail Management
Accounting Support
Records Management Systems
Data Entry Documentation
Account Balancing Reconciliation
10-Key Proficiency
Strong Organizational Skills
Confidentiality and Data Protection
Problem Anticipation and Resolution
Examination Preparation
Clear Communication
Patient Relations
Experience
Crew Trainer, 12/2021 to Current Aegion Corp – South Bend, IN,
Instructed new team members on correct procedures for operations.
Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
Explained goals and expectations required of trainees.
Maintained strong knowledge of safety and procedures by participating in workshops, conferences and online education classes.
Administrative Assistant, 01/2019 to 11/2020 Nextstep Care – Butler, GA,
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Directed customer communication to appropriate department personnel.
Coordinated appointments, meetings and conferences.
Maintained accurate department and customer records.
Organized both physical and digital files and updated reports to coordinate project materials.
Composed correspondence, reports and meeting notes.
Provided secretarial and office management support while building cooperative working relationships.
Inventoried and ordered supplies for office.
Prepared and prioritized calendars and correspondence.
Responded effectively to sensitive inquiries or complaints.
Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
Answered phones to direct callers, schedule appointments and provide general office information.
Greeted visitors or callers to handle questions or direct to appropriate staff.
Received and routed incoming calls and correspondence to promote timely communication.
Answered and routed telephone calls and took messages.
Obtained scanned records and uploaded to database.
Delivered exceptional customer service through direct communication with clients and team members.
Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
Processed financial documents, contracts, expense reports and invoices.
Managed incoming and outgoing mail, filing and meeting coordination.
Met incoming guests and clients, offering immediate assistance.
Responded to inquiries via email, telephone and social media platforms.
Scanned physical documents and uploaded to encrypted databases for digital maintenance.
Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
Oversaw invoicing and billing functions, achieving consistent and accurate payments.
Answered phone calls by second ring and asked appropriate questions to determine which department or staff member could be of service.
Checked stock to determine inventory levels and maintain office supply products.
Generated office correspondence and reports.
Directed clients and guests to correct departments, rooms and staff members.
Processed incoming mail and packages and placed envelopes in bins for employees.
Office Manager/Chiropractic Assistant, 01/2013 to 07/2014 Satori Spinal Wisdom – City, STATE,
Maintained clean and presentable front office for maximum appeal to customers and potential clients.
Enforced company policies and procedures to strengthen operational standards across departments.
Input expenses, reconciled accounts and investigated variances to manage accounts payable and receivable.
Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
Monitored office inventory to maintain supply levels.
Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Scheduled spaces and catering for special office and client meetings.
Automated office operations to manage client correspondence, record tracking and data communications.
Collected and coded various documents to prepare for filing, storage and processing.
Oversaw CRM updates and backups, report generation and troubleshooting requisition.
Scheduled appointments for patients via phone and in person.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Kept patient rooms clean between services and removed used linens for laundering.
Inputted patient data using Satori and provided appropriate updates to records.
Recorded vital signs and medical history for all patients each shift.
Used Satori software to process patient payments and update accounts.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Kept facility stocked with necessary supplies, equipment and instruments.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Prepared patients for examinations, taking vital signs and updating medical histories.
Communicated with patients by phone and via written correspondence.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Printed and filed examination data records according to HIPAA patient standards.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Answered appointment calls to streamline office operations.
Assisted with technical treatments and entered information within patient records and charts.
Improved patient care and daily task efficiency resulting in smoother operations.
Positioned patients for optimal comfort prior to procedures.
Completed clinical documentation in accordance with agency guidelines.
Reviewed treatment sheets for consistency, completeness and accuracy.
Prepared, reviewed and submitted patient statements to determine factual accuracy.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Education and Training
: Business Administration, Expected in to Prince George's Community College - Lanham, MD, GPA:
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