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Crew Trainer Resume Example

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KM
CREW TRAINER
Summary
  • Motivating Team Lead with 7 years of experience in leadership roles. Skilled at designing and following production schedules with proven history of maximizing productivity for all production. Dedicated to safety, efficiency and proactive organization.

Replenish floor stock efficiently and organize displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management abilities.

  • Experienced Certified Forklift Operator and Heavy Equipment Operator bringing well-rounded background in general warehouse operations, transportation and logistics.

Results-oriented Forklift Driver skilled in operating a wide range of warehouse equipment in a safe and efficient manner.

Certified Pallet Jack Operator successful at delivering on-time shipments. Safely operates all types of heavy industrial equipment.

Skills
  • Palletizing skills
  • Truck loading
  • Preparing boxes
  • Tagging stock
  • Forklift trained
  • Pallet jack use
  • Team building
  • Dependable and reliable
  • Adaptive team player
  • Equipment Operation
  • Opening and closing processes
  • Cleaning and sanitation
  • Stocking supplies
  • Team leadership and supervision
Experience
Crew Trainer / Company Name - City, State12/2018 - Current
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Worked alongside junior employees to improve performance, food safety and customer service.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Instructed new team members on correct procedures for all areas of operations.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Accepted and processed payments via credit card and cash worth up to $[Amount] daily.
  • Greeted incoming customers kindly and provided friendly service.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Prepped [Type] and [Type] menu items according to specific measurements and recipes.
  • Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
  • Worked closely with Cashiers to obtain order information and accurately complete customers' orders.
  • Collaborated with team to deliver timely service of items.
  • Properly utilized various cooking utensils to prepare range of food items.
  • Cleaned grill each [Timeframe] and when requested by customers with food allergies to remove food residue and prevent cross-contamination issues.
  • Set up work stations prior to opening to minimize prep time.
  • Kept stations stocked and ready for use to maximize productivity.
  • Grilled and deep fried various foods, including [Type], [Type] and [Type].
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Prepared up to [Number] orders per shift in busy [Type] restaurant.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Operated fryers carefully to avoid burns when preparing fries, [Type] and [Type] items.
  • Monitored food product stock and alerted supervisor when items ran low in time to reorder.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Chopped, diced and sliced ingredients for salads, stir-fries and other dishes.
  • Prepared fast food items quickly to serve over [Number] customers per [Timeframe] for speedy service.
  • Improved overall kitchen efficiency through [Action], leading to [Result].
  • Cooked various items, including [Type], [Type] and [Type], providing customers with perfectly-cooked options and sides.
  • Cooked food following specific measurements and recipes.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Completed more than [Number] orders each shift with focus on quality and efficiency.
  • Safely operated ovens, fryers and grills to prevent injuries and accidents.
  • Created approximately [Number] orders simultaneously during busy periods with high accuracy, maintaining customer satisfaction and loyalty.
  • Operated all kitchen equipment safely to avoid injuries.
  • Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
  • Properly garnished and arranged orders on plates and trays.
  • Prepped vegetables and [Type] ingredients by washing, chopping, [Action] and dicing.
  • Cooked and prepared over [Number] fast food menu items, making substitutions requested by customers.
  • Operated fryers carefully to avoid burns when preparing fries, [Type] and [Type] items.
Team Lead / Company Name - City, State03/2016 - 10/2019
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Trained new employees on [Type] and [Type] positions to support team efficiency.
  • Documented daily production levels, materials use and special incidents to keep management informed of all activities.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
  • Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
  • Coalesced dynamic team of expert [Type] software engineers for tiger team approach to critical issues affecting production for client in [Industry] industry.
  • Delivered high-quality [Type] training to meet targets for each new product launch.
  • Quality checked [Type] components to determine conformance to specifications, disposing of any unacceptable parts.
  • Used [Type] machinery safely and according to manufacturer instructions to prevent workplace accidents.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Interviewed, hired and trained new quality customer service representatives.
  • Promoted product quality by closely inspecting items and working with team members to correct deficiencies.
  • Followed [Type] staffing strategies to achieve production goals.
  • Kept work flowing smoothly in and out of [Type] department by working closely with shipping, warehouse and other personnel to coordinate movements.
  • Integrated process improvements to increase overall workflow.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Completed [Task] for [Type] product assembly lines efficiently and safely.
  • Supervised team of [Number] employees working with [Type] equipment, maintaining safety and cultivating productive atmosphere.
  • Delegated daily tasks to team members to optimize team productivity.
  • Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Organized and prioritized incoming work orders, optimizing team workflows and resources to handle dynamic demands.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Led [Type] working groups to develop mitigation strategies and prepare standard operating procedures for [Type] system operations.
  • Optimized staffing levels with strategic scheduling and task delegation.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
Thrift Store Employee / Company Name - City, State10/2018 - 12/2018
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Handled all delegated tasks, including [Task] and [Task].
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Learned [Task] and [Task] to support office needs.
  • Collaborated with others to discuss new [Type] opportunities.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Reviewed production specifications to properly set up and calibrate machinery.
  • Operated hand and power tools to clear jams, adjust positions and trim rough edges.
  • Inspected stock to identify imperfections, assign grades and determine issues with production.
  • Counted, sorted and stacked finished pieces for easy access.
Education and Training
Radford University - City, State02/1998GED
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Resume Overview

School Attended

  • Radford University

Job Titles Held:

  • Crew Trainer
  • Team Lead
  • Thrift Store Employee

Degrees

  • Radford University - City, State 02/1998 GED

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