Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Personable and reliable Crew Trainer bringing 2 years of experience in food handling and customer service. Proficient in all restaurant positions with extensive expertise in employee training and food preparation. Proven history of increasing productivity and providing fantastic service. I’m a very hard worker and I’m very determined To achieve the goals I’ve set for myself and my career.

  • Team leadership and supervision
  • Processing payments
  • Opening and closing processes
  • Cleaning and sanitation
  • Customer service skills
  • Employee engagement
  • Food safety understanding
  • Frying
  • Grilling
  • Operating fryers and grills
  • Food preparation
  • Time management
  • Cash handling accuracy
Crew Trainer, 12/2018 - Current
Mcdonald's Yemassee, SC,
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Instructed new team members on correct procedures for all areas of operations.
  • Worked alongside junior employees to improve performance, food safety and customer service.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Greeted incoming customers kindly and provided friendly service.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed recipes to maintain restaurant standards and satisfy customers.
  • Monitored food product stock and alerted supervisor when items ran low in time to reorder.
  • Batch cooked food items during peak service hours to minimize wait time.
  • Worked closely with Cashiers to obtain order information and accurately complete customers' orders.
  • Operated fryers carefully to avoid burns when preparing fries, [Type] and [Type] items.
  • Grilled and deep fried various foods, including [Type], [Type] and [Type].
  • Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
  • Properly garnished and arranged orders on plates and trays.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Operated all kitchen equipment safely to avoid injuries.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Properly utilized various cooking utensils to prepare range of food items.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Safely operated ovens, fryers and grills to prevent injuries and accidents.
  • Executed proper techniques when preparing menu item ingredients.
Sandwich Artist, 08/2018 - 12/2018
Renown Health Sparks, NV,
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Organized food preparation stations and replenished supplies to maximize efficiency.
  • Informed customers of regular deals or monthly specials, upselling [Number]% of orders.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Sales Associate, 04/2018 - 05/2018
Ace Cash Express Inc Tampa, FL,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education and Training
High School Diploma: , Expected in 10/2018
Breckinridge County High School - Harned, KY

I graduated one year early so that I could work through out what would have been my senior year

: , Expected in 07/2020
Empire Beauty School - Elizabethtown, KY

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School Attended

  • Breckinridge County High School
  • Empire Beauty School

Job Titles Held:

  • Crew Trainer
  • Sandwich Artist
  • Sales Associate


  • High School Diploma

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