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Crew Member Resume Example

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CREW MEMBER
Summary

Seasoned Crew Trainer focused on maximizing team success. Possesses detailed understanding of safety and sanitization standards and procedures. Willingness to engage in multiple, concurrent project elements to achieve organizational goals.

Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.

Student motivated to apply education and abilities to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in Microsoft with advanced interpersonal skills.

Skills
  • Company standards
  • Inventory restocking
  • Product cross-selling
  • Schedule management
  • Menu item familiarity
  • Cooking procedures
  • Inventory management
  • Relationship development
  • Team management
  • Project organization
  • Business operations
  • Organization
  • Problem resolution
  • Customer service
  • Communications
  • Planning and coordination
Experience
Crew Member - F&B Eatery (Saint Louis, MO)September 2019 - March 2020
  • Drove team success by completing assigned task quickly and accurately.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Organized and restocked food products and supplies to support operations and team productivity.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Organized food items on serving trays and in carry-out packages.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Complied with company service standards, including inventory and cash control procedures.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Monitored and counted food stock and supplies to reorder on time.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Reviewed contents on food trays to check receiving complete order.
Tax Preparer - Jackson Hewitt (Saint Louis, MO)December 2019 - February 2020
  • Responded to state and federal tax notices by preparing written responses or tax return amendments.
  • Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
  • Produced US and state income, gift tax and estate tax returns for individuals.
  • Stored copies of completed returns and related documents according to company procedures and business regulations.
  • Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
  • Strategized plans to help clients reduce liabilities and maximize deductions in future tax periods.
  • Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
  • Managed deliverables such as tax returns, extensions and tax planning calculations.
  • Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
  • Analyzed information and assessed liabilities and deductions according to relevant tax code.
  • Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
  • Collected detailed information and required paperwork from clients to complete tax returns.
  • Finalized and processed paperwork with local, state and federal government authorities.
  • Produced work papers and lead sheets, tax projects and payment estimations.
Retail Salesperson - Bath and Body Works (Des Peres, MO)October 2018 - January 2019
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Recommended merchandise to customers based on needs and preferences.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Helped customers select products best fitting personal needs.
  • Educated customers on product and service offerings.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Identified customer needs and adjusted product offering to align with opportunities.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Fast Food Team Member - Raising Canes (Kirkwood , MO )July 2018 - October 2018
  • Verified orders and bagged items for easy transport.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Reviewed contents on food trays to check receiving complete order.
  • Monitored and counted food stock and supplies to reorder on time.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Organized food items on serving trays and in carry-out packages.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Accurately measured ingredients required for specific food items to reduce waste.
Education and Training
High School DiplomaSeptember 2018Penn Foster Career School, Scranton, PA
Some College (No Degree) in General Education Saint Louis Community College, St Louis, MO
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Resume Overview

Companies Worked For:

  • F&B Eatery
  • Jackson Hewitt
  • Bath and Body Works
  • Raising Canes

School Attended

  • Penn Foster Career School
  • Saint Louis Community College

Job Titles Held:

  • Crew Member
  • Tax Preparer
  • Retail Salesperson
  • Fast Food Team Member

Degrees

  • High School Diploma
    Some College (No Degree) in General Education

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