Credit Card Customer Service Representative Resume Example

• Interview prospective students to qualify them for available

federal and private student aid programs.

• Providing feedback to management regarding issues with

lead providers to improve lead purchasing strategies.

• Advise management of effectively utilized sales techniques

so those could be disseminated to the rest of the sales floor

for implementation.

• Assist in the training and supervision of new hires.

• Assist hotel employees in problem solving technical and

billing issues on a daily basis.

• Assist in doing special projects to improve on technical skills

relating to job duties required.

• Preparing knowledge base cases that assist fellow

coordinators to problem solve efficiently technical and

billing issues for Choice Hotels properties.

• Set up and implement cell phone systems for private

individuals and businesses for U.S. Cellular.

• Assist clientele in resolving technical, billing, and logistics

issues for U.S. Cellular.

• Team Leader for U.S. Cellular projects communicating new

promotions for inbound sales on a day-to-day operations.

• Conducted cell phone system presentations to consumers

and businesses in the Scottsdale, AZ market to gather new

business for a retail store.

.

• Interfaced with clientele to ensure satisfaction with

products and services.

• Team Leader for associates communicating current

advertising and market promotions in the Scottsdale, AZ

area for a retail store.

• Assisted customers across the Phoenix area in placing

classified advertising.

• Created and implemented advertising campaigns for

clients that ran in the Phoenix New Times Newspaper.