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Credit And Collections Analyst resume example with 10+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Results-driven Recruiter experience in high-volume staffing for healthcare and travel nurse crisis assignments. Highly-versed in employment law. Proficient in HR-related functions and supporting post-hire business objectives.. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies which is sure to give the company a return on it's investment.

Skills
  • Excellent Communication and customer services etiquette
  • Staffing and recruiting over 15 years
  • Expert in Analytical and Critical Thinking
  • Decision-Making expert
  • Team-building expert
  • Problem-Solving
  • Planning and Coordination
  • Multitasking Abilities
  • Attention to Detail
  • Active Listening
  • Self-Motivated
  • Problem solver
  • Gsuite, MS Office, Excel, ERP, SAP
Work History
03/2020 to 08/2022 Onboarding and Recruiting Specialist Danaher | Vista, CA,
  • This was originally 12 week contract that extended until July 2022 for crisis nursing assignments.
  • Completed onboarding for new hires
  • Oversaw HR needs for 100+ employee operations across 7 locations.
  • Sourcing, recruiting, screening, testing, interviewing new prospects
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Facilitated new employee orientations to foster positive team attitude.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Acted as staff member advocate, encouraging and supporting nurses to identify and resolve conflicts.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Operated and maintained applicant tracking and candidate management systems.
11/2011 to 01/2020 Debt Collector and Mentor HILTI | City, STATE,
  • Over 9 years of credit and collection experience in financial divisions such as student loans, auto, and credit card loans. .
  • Administered training and mentorship to new hires and entry-level employees for over 6 years
  • Mentored team of 8-25 collectors in t for over 6 years
  • Prepared and presented training materials through classroom learning, hands-on demonstrations, and web-based modules
  • Ensured accuracy of detail pertaining to all correspondence and document preparation.
  • Consistently won and earned title of "Top earner"
  • Monitored accounts for compliance with established payment plans and flagged non-compliances.
  • Remained compliant and current on all credit and collection laws and training.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
  • Reconciled processed work by verifying entries and comparing system reports to balance numbers.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
  • Generated and submitted collection invoices based upon delinquency of account and payment terms.
09/2007 to 02/2011 Staffing Coordinator Alltran Financial | City, STATE,
  • Interviewed, hired and mentored new personnel and oversaw all staffing operations.
  • Developed and facilitated new-hire orientations.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
  • Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
Education
Expected in 05/2002 High School Diploma | Thomas A. Edison Preparatory, Tulsa, OK, GPA:

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Resume Overview

School Attended

  • Thomas A. Edison Preparatory

Job Titles Held:

  • Onboarding and Recruiting Specialist
  • Debt Collector and Mentor
  • Staffing Coordinator

Degrees

  • High School Diploma

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