Credit And Collections Analyst resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Results-driven Recruiter experience in high-volume staffing for healthcare and travel nurse crisis assignments. Highly-versed in employment law. Proficient in HR-related functions and supporting post-hire business objectives.. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies which is sure to give the company a return on it's investment.
Skills
Excellent Communication and customer services etiquette
Staffing and recruiting over 15 years
Expert in Analytical and Critical Thinking
Decision-Making expert
Team-building expert
Problem-Solving
Planning and Coordination
Multitasking Abilities
Attention to Detail
Active Listening
Self-Motivated
Problem solver
Gsuite, MS Office, Excel, ERP, SAP
Work History
03/2020 to 08/2022Onboarding and Recruiting SpecialistDanaher | Vista, CA,
This was originally 12 week contract that extended until July 2022 for crisis nursing assignments.
Completed onboarding for new hires
Oversaw HR needs for 100+ employee operations across 7 locations.
Sourcing, recruiting, screening, testing, interviewing new prospects
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
Facilitated new employee orientations to foster positive team attitude.
Coordinated implementation of people-related services, policies and programs through departmental staff.
Acted as staff member advocate, encouraging and supporting nurses to identify and resolve conflicts.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Improved office efficiency by effectively managing internal communications and correspondence.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Operated and maintained applicant tracking and candidate management systems.
11/2011 to 01/2020Debt Collector and Mentor HILTI | City, STATE,
Over 9 years of credit and collection experience in financial divisions such as student loans, auto, and credit card loans. .
Administered training and mentorship to new hires and entry-level employees for over 6 years
Mentored team of 8-25 collectors in t for over 6 years
Prepared and presented training materials through classroom learning, hands-on demonstrations, and web-based modules
Ensured accuracy of detail pertaining to all correspondence and document preparation.
Consistently won and earned title of "Top earner"
Monitored accounts for compliance with established payment plans and flagged non-compliances.
Remained compliant and current on all credit and collection laws and training.
Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
Reconciled processed work by verifying entries and comparing system reports to balance numbers.
Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
Generated and submitted collection invoices based upon delinquency of account and payment terms.
09/2007 to 02/2011Staffing CoordinatorAlltran Financial | City, STATE,
Interviewed, hired and mentored new personnel and oversaw all staffing operations.
Developed and facilitated new-hire orientations.
Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Improved office efficiency by effectively managing internal communications and correspondence.
Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
Education
Expected in 05/2002High School Diploma | Thomas A. Edison Preparatory, Tulsa, OK, GPA:
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