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Credit And Collection Analyst Resume Example

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CREDIT AND COLLECTION ANALYST
Summary

Accomplished Collections Specialist with a high degree of professionalism and strong problem resolution capabilities.


Friendly with an upbeat attitude. Ambitious, hardworking, committed to excellence, providing world class customer service.

Highlights
  • Oracle, SAP,
  • Microsoft Word, Microsoft E
  • Complex problem solving
  • Accurate forecasting
  • Account reconciliations
  • Self-motivated professional
Accomplishments
  • Decreased DSO number from 65 Days to 40 Days.
  • Created New Employee Training Manual for Collections Specialist.
  • Achieve Monthly Targeted Cash Forecast numbers.
  • Maintain total A/R portfolio to be 6% or less for items >31 days.
Experience
Credit And Collection Analyst04/2014 to CurrentCompany NameCity, State
  • Work closely with inside sales, order management teams to review new sale orders for release and shipment.
  • Determine the credit worthiness of an account, by analyzing customer financial statements.
  • Contact clients to ensure payments are received promptly.
  • Constantly follow up with clients to ensure P.O.'s are accurate and not over budget.
  • Reconciled all payment shortages, reconciled cash, unauthorized deductions.
  • Run bank statement reports, post cash payments received
  • Participate in UAT testing of newly acquired company acquisitions.

Collections Specialist01/2009 to 04/2014Company NameCity, State
  • Performed collections responsibilities for a high volume account receivables portfolio, contact clients with past due balances, to obtain payment, payment commitment, and follow up on payment promises.
  • Work with Finance Director, Controllers and Business Developers to resolve all unpaid items.
  • Work with clients to ensure all billing disputes are addressed and resolved.
  • Exceeded targeted cash collections metrics, delinquency disputes, and other monthly targets.
  • Lowered DSO numbers to 40 days
  • Accountable for reducing delinquency and removing internal obstacles that may be causing delays in payment.
  • Identified operational processes inefficiencies and recommended necessary improvements.
  • Created monthly PowerPoint presentations illustrating business performance and goals.
  • Partnered with business development to identify major account opportunities.
  • Support and develop accounts receivable process improvements.
  • Analyzed company financial condition to help determine the credit recommendation write-up.
  • Accessing Credit Risk Monitor reports, via the web.
  • Using D&B reports, Credit Risk Monitor reports, via the web.
Credit Specialist10/2008 to 04/2009Company NameCity, State
  • Prepared, reported, filed, and maintained monthly sales tax usage returns for all taxable sales in accordance with the states sales tax filing requirements for each state.
  • Established credit terms for new and existing customer, by performing a complete credit analysis on the client.
  • Handled the collections for WW receivables, by contacting customers for payment disputes, resolving all billing issues, working with legal, sales, and controllers to resolve payment disputes.
  • Responsible for cash applications, credit card payments, wire remittance payments, posting all cash received for North America.
  • Work with sales groups, legal departments, and contract group to resolve client payment issues.
  • Managed accounting operations, accounting close, account reporting and reconciliations.
  • Addressed and resolved non-routine, complex and unexpected variances.
Credit and Collections Specialist09/2006 to 12/2006Company NameCity, State
  • Monitored all account for accurate account receivables balances, resolve all unauthorized credit, overpayments, underpayments, past due invoice payments.
  • Coordinate with sales managers as needed to ensure accurate discount pricing levels.
  • Established credit limitations for new accounts.
  • Worked daily with truck drivers to ensure C.O.D. shipments.
  • Executed accounts receivable reporting enhancements and reconciliation procedures with clients.
Credit Analyst01/1998 to 01/2002Company NameCity, State
  • Established credit limitations for new and existing accounts, according to credit limit polices.
  • Analyzed customer accounts for accurate account receivable balances, established great working relationship with customers via telephone, email, and fax-concerning their account payment issues.
  • Worked jointly with internal customer sales reps, field sales, business units-to maintain customer satisfaction.
  • Maintained high volume portfolio including domestic, international, and government accounts.
  • Maintained monthly reserves, cash flow, return and allowances for business units, meeting with controllers, business mangers to review suggested reserve provisions.
  • Worked with PWC every month for all quarterly A/R audits.
Engineer Assistant01/1994 to 01/1998Company NameCity, State
  • Assisted a high volume product line in obtaining all the necessary materials, tools, and equipment required to manufacture and produce components that were ordered and scheduled to ship on a monthly basis.
Group Leader01/1988 to 01/1994Company NameCity, State
  • Supervised an electrical test line, directing individuals to ensure monthly scheduling demands, providing support and direction.
  • Worked closely with engineers for product related issues, and ensure monthly schedules.
  • Worked with quality control group and government audits for product performance and testing.
Education
Associate of Science: AccountingNewbury CollegeCity, State, USA

Accounting

Affiliations
Skills

Account reconciliation, billing, cash flow, credit, credit analysis, Credit Risk, customer satisfaction,financial statements, forecasting, government, inside sales, legal, Director, materials, PowerPoint presentations, Microsoft Word, Oracle, order management, pricing, problem solving, processes, quality control, sales, SAP, scheduling, Self-motivated, tax.

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Resume Overview

School Attended

  • Newbury College

Job Titles Held:

  • Credit And Collection Analyst
  • Collections Specialist
  • Credit Specialist
  • Credit and Collections Specialist
  • Credit Analyst
  • Engineer Assistant
  • Group Leader

Degrees

  • Associate of Science : Accounting

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