(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Dynamic Sales Executive with 9 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.

  • Strong problem-solving capabilities
  • Energetic and proactive
  • Spanish-speaking
  • Strong interpersonal skills
  • Client management
  • Knowledge of business operations
  • Data Analysis
  • Customer service expert
  • MS Office
  • Process Improvement
  • Risk management
  • Contract Negotiation
  • Compensation structuring
  • Workforce improvements
  • Records management
  • Team Building
  • Persuasive Selling
  • Sales Support
  • Territory Management
  • Product and Service Sales
  • Sales Campaigns
  • Time Management
Southern New Hampshire University Hooksett, NH Expected in 05/2023 Bachelor of Science : Finance - GPA :
Bixby High School Bixby, OK Expected in 05/2007 High School Diploma : - GPA :
Work History
First National Bank - Strategic Sales Analyst
, , 02/2019 - Current
  • Achieved 13% or higher returns each year.
  • Developed rebalancing strategies to minimize risk exposures.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
Hilti Inc - Senior Sales Associate III
, , 08/2016 - 01/2019
  • Maintained and managed selection of accounts that included up to $15,000,000
  • Assisted Customers in financial needs in order to keep accounts opened
  • Manage Home Depot Accounts in regards to invoicing and dispute resolution as well as account reconciliation
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Kept detailed track of sales and customer information in company system.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Transformed territory revenue by leveraging strategic business development plan, moving region up 3 spots in company rankings.
IMAX Worldwide Home - Sales Ops
, , 01/2014 - 08/2016
  • IMAX Worldwide Home - 12502 E 55th St Tulsa Ok, 74147 Managed 16 client companies which brought in a total yearly revenue of $3,775,000
  • Oversaw all EDI customers and systems as EDI Coordinator in order to maintain order importing and all required end processing documentation exportation such as 856 ASN and 810 Invoices
  • Monitored and maintained compliance standards for all EDI customers
  • Developed and implemented creative, cost effective programs which increased profit margins and cut back on chargebacks for key accounts, specifically Amazon
  • Trained peers on internal system supports and implementation plans that involved Electronic Data Interchange system and customers
  • Maintained strong communication and relationship with Customer in order to provide effective customer service
  • Worked closely with Sales Team and Buyers to project sales in form of future forecasting and inventory need planning
  • Devised processes to boost long-term business success and increase profit levels.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Helped build and review master service agreements for work eligibility.
  • Spearheaded department training for appraisals of new components.
  • Investigated and resolved departmental non-conformances.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Partnered with vendors and suppliers to effectively manage and budget.
Master Machine Manufacturing - Administrative Assistant/Inventory Manager
, , 06/2007 - 03/2014
  • Master Machine Services - Leonard, OK Handled all administrative tasks as required by business owner
  • Daily Inventory Maintenance in bookkeeping and physical counting of inventory
  • Responded to all customer emails and phone calls regarding customer service issues
  • Monitored new employee paperwork and performance reporting
  • Daily reports for all sales and purchases
  • Ran all quarterly profit/loss sales reports
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Strengthened inventory processes to balance supply needs with budget and space limitations.
  • Maximized coverage by carefully allocating resources, setting schedules and delegating assignments.

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    School Attended

    • Southern New Hampshire University
    • Bixby High School

    Job Titles Held:

    • Strategic Sales Analyst
    • Senior Sales Associate III
    • Sales Ops
    • Administrative Assistant/Inventory Manager


    • Bachelor of Science
    • High School Diploma

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