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credit analyst resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Self-starter proudly offering more than 5 years of corresponding with customers and providing credit analysis. Looking for a Credit Analyst position with a myfico-based organization.

Personable and dedicated Customer Service Representative with extensive experience in many. industries. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. I am Energetic and a reliable well-trained in overseeing CRM for high-end merchandise environments. Proven performer leverages superior communication and relationship-building strengths. Detailed focus to increase and retain long-term customers.

Skills
  • Oral and written communications
  • Underwriting
  • Banking regulations
  • Judgmental lending
  • Proficient in Microsoft , Excell ,UKC system , Multiple data systems , Credit systems , Fraud prevention systems , Credit systems
  • Work ethic
  • Fluent in Creole
  • Reliable and trustworthy
  • Data management
  • Critical thinking
  • Communication
  • Team management
Experience
Credit Analyst, 04/2020 to 12/2021
First National BankSandwich, MA,
  • I Recommended improvements to facilitate A Better Credit Score as well as assist clients with knowing what key factor makes up their credit score and what was negatively and positively impacting their credit score .As a MyFico team member and project workflow.
  • Updated MyFico software upon release of vendor patches to mitigate vulnerabilities.
  • Recommended improvements to facilitate team and project workflow.
  • Worked closely with both customers and sales team to reconcile accounts and oversee payment negotiation.
  • Prepared financial ratios and spreads using computer programs to evaluate customer financial /credit status.
  • Assessed customer credit files regularly to review receivables.
  • Conducted credit reviews on corporations to assess financial conditions.
Disability Claims Specialist, 01/2018 to 02/2020
PrudentialSeattle, WA,
  • Researched and reviewed information to determine validity of insurance claims and contacted companies and customers about decisions.
  • Contacted policyholders, claimants and witnesses to determine Liability
  • Maintained knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and verification processes.
  • Acted as intermediary between insurance companies and customers by researching and assessing information to determine claim validity.
  • Oversaw regulatory and strategic initiatives to ensure accuracy of medical claims.
  • Investigated and analyzed requirements to improve timeliness of reports to customers.
  • Verified policy holder data, including age, contact number and physical address.
  • Complied with confidentiality regulations in handling customer information.
  • Updated patient and insurance data and input changes into company's computer system.
  • Processed claims for payment or forwarded to appropriate personnel for further investigation
  • Examined claims, records and procedures to grant approval of coverage.
Pay Day Loan Officer, 01/2016 to 12/2017
DoordashAustin, MN,
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting a loan redemption
  • Executed loan origination process and ordered credit reports, appraisals and preliminary title reports to provide relief for loans
  • Educated customers on variety of Pay Day loan Redemption products and available credit options to promote valuable decision-making.
  • Adhered to federal and state compliance guidelines relative to retail mortgage lending.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Observed corporate and federal regulatory policies in terms of data security, privacy and confidentiality.
  • Reviewed pay day loan credit histories from applicants and determined feasibility of granting requested loans.
  • Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
Merchant Services Representative, 02/2014 to 02/2016
First DataCity, STATE,
  • Answered questions regarding company policies and services as well as store inventory and delivery options, customer service and technical support.
  • Used cold calling and networking to sell products and services.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Developed senior leadership reports for corrective action planning.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
Education and Training
High School Diploma: , Expected in 06/2015 to Dillard Highschool - Fort Lauderdale, FL,
GPA:
: , Expected in to Valencia College - Orlando, FL,
GPA:
Languages
English:
Full Professional
Negotiated:
French:
Full Professional
Negotiated:
Certifications
  • Certified Real Estate Agent,
,

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Resume Overview

School Attended

  • Dillard Highschool
  • Valencia College

Job Titles Held:

  • Credit Analyst
  • Disability Claims Specialist
  • Pay Day Loan Officer
  • Merchant Services Representative

Degrees

  • High School Diploma
  • Some College (No Degree)

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