credit analyst resume example

Branch VP: Jeff Jarzenbeck  586-419-5041

Managed a $75 million portfolio. Supervised 10 loan servicing agents. Set weekly objectives to obtain and exceed monthly goals as set by risk management. Approved repossessions and skip requests. Processed and or determined holds on all compliance charge offs for accounts 120 plus. Handled all escalated calls requesting management's attention. Monitored calls for coaching and quality control. Assessed loan servicing agents plan to cure delinquency and approved or altered plan to obtain resolution. Approved deferments and due date changes within appropriate skill set and signing authority.

Branch VP: Jason Stamey 817-461-8100 

Managed L - Z alpha split with 10 direct report and 2 supervisors. Due diligence on the companies first major buy consisting of 3500 accounts in the west territory. Gave recommendations on portfolio acquisitions Managed a $32 million portfolio. Facilitated in leading the group to decreased the delinquency at the companies highest from 23% to a record low of 6.5% with the L - Z alpha split ending the month at 6.0%. Approved compliance charge offs, reviewed total losses and impounds. Reviewed and approved all measures of skip processes. Reviewed and approved assignments for repossessions. Assisted with the development of the company's bonus structure for loan servicing.

 Branch VP: David Kimbell 512-656-1459

Managed $12 million portfolio. Maintained charge off rate to coincide with monthly goals. Supported collection staff with efforts to recover on 30 day plus accounts. Processed skip trace efforts by means of credit reports, utility - cell search, and customer references. Approve all voluntary and involuntary repossessions to agents. Coordinated with Lead/Supervisor for updates on collateral recovery. Offered redemption options to customer. Submitted cancellation of GAP, Extended Warranties, Life and Disabilities policies. Filed GAP claim on total losses. Provided dealers with update of requirement necessary prior to funding deals. Maintained daily cash drawer of all collection payments by various payment methods. Balanced cash drawer and close branch. Counseled customers on possible collection actions. Responded to customer's web-site inquiries.