Credit Analyst resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Dedicated and focused sales rep with almost 2 years experience in a high-paced call center. Over achiever who not only sets the bar of expectation to meet those of upper management, but strives to exceed those expectations. An individual who takes pride in their work and will not accept failure as an option. Extremely outgoing, positive personality, that will put a smile on anyone's face.
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Understands grammar
  • Meticulous attention to detail
  • Proofreading
  • Self-directed
  • Results-oriented
  • Time management
  • Adept at problem solving
  • Strong interpersonal skills
Credit Analyst, 09/2015 - 06/2017
Cleveland-Cliffs Inc. Princeton, WV,
Duties included performing a credit consultation to analyze client's credit reports. I recommended a credit repair program that will help them reach their credit goals while adhering to their current financial plan. I was responsible for relaying 100% accurate information to our clients. I would set realistic expectations for what could be accomplished in the program. I very consistently met sales quotas throughout my entire career with Ovation, averaging 3-5 sales daily and an average of 24 sales paid biweekly. 
Trainer and cocktail server, 05/2014 - 07/2015
Iconma, L.L.C. Bowie, MD, I would schedule, direct, and lead training classes for new hires. I was responsible for relaying all information necessary for new hires to have the tools needed to perform their duties, once on the floor. Not only did I teach the training classes but I also trained new hires out on the floor to ensure the application of what I taught them was effective. When I was not training I was working as a cocktail server.
Front of house employee, 06/2013 - 08/2014
Post Ranch Inn Big Sur, CA, At Tijuana Flats as a front of house employee you are assigned a certain position each day that you are responsible for. Some responsibilities include maintaining excellent guest service, running food orders to guests, taking orders, handling to go orders, and completing a checklist of daily maintenance and cleaning duties.
Customer Service, 03/2013 - 06/2013
Post Ranch Inn Big Sur, CA,

I was responsible for greeting customers with a positive attitude, despite the scorching heat. I would do my best to upsell customers based on what service they wanted and what I could offer them to upgrade. I was responsible for reporting any damage on a customer's vehicle that could become a liability to the company.

Server, 07/2012 - 03/2013
Latitude 360 City, STATE, Latitude 30 was the largest indoor family entertainment center in Jacksonville. My personal responsibilities were to ensure the satisfaction of every guest I came in contact with. As a team we were all expected to upsell the company's future events such as comedy shows, bands performing, special deals and packages, and other entertainment listings for the current week.
Customer Service Rep and Layaway team lead, 10/2011 - 07/2012
Wal-Mart Super Center City, STATE, I worked in a variety of departments at Wal-Mart, such as, cash register, self checkout, toys, site-to-store, and electronics. However, most of my time working for Wal-Mart, I worked in the Layaway department. This role involved organizing and assigning placement for customer packages in appropriate locations to make sure nothing was lost or misplaced. I would set up accounts for the customers. The knowledge of inventory available and locations of these items were the key to running this department. I also worked in customer service. I was responsible for knowing and communicating company policy on returns and placing claims on , defective items. After 4 months, I was offered a Customer Service Management position. I declined the offer based on the pay they were offering.
Server, 06/2010 - 09/2011
Woody's Bar B Q City, STATE, This was your average serving position. I worked for Woody's Bar B Q for about a year and a half. Unfortunately the business was bringing in less than satisfactory revenue and I needed a much more steady income to provide for my family.
Trainer and Shift Lead, 09/2007 - 05/2010
Steak N Shake City, STATE, In my 2 1/2 years employed for Steak N Shake I was trained for nearly every position. Starting as a server, I was promoted to service trainer and then shift leader within one year. I was also trained in the kitchen for all production positions as well. After February 2009, when I turned 18 years old I was offered a management position. I declined the position after becoming pregnant with my daughter because I did not want to get stuck in the restaurant industry forever.
  • Organizational Ability
  • Time management ; Extreme multitasking 
  • Communication skills (with colleagues, as well as, clients)
  • Responds well to instruction and critique
  • Proficient in meeting deadlines
  • Fast learner and adaptability 
Education and Training
High School Diploma: Work Program, Expected in 2009
Samuel W. Wolfson high school - Jacksonville, FL
I was one of few selected for the DCT work program. This program allowed me to substitute elective credits needed to graduate with hours worked. I attended my regular required classes from Junior and Senior year. After those classes I would attend my DCT class which taught us all about Microsoft programs, spreadsheets, power points, etc. It also taught us about work etiquette, time management, and how to stand out to employers.

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Resume Overview

School Attended

  • Samuel W. Wolfson high school

Job Titles Held:

  • Credit Analyst
  • Trainer and cocktail server
  • Front of house employee
  • Customer Service
  • Server
  • Customer Service Rep and Layaway team lead
  • Server
  • Trainer and Shift Lead


  • High School Diploma

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