Creator Growth Intern resume example

- Managed and worked closely with 40+ Influencers and Content Creators domestically and abroad.
- Researched and analyze streamers and Content Creators on Twitch, YouTube, and Instagram on a regular basis for potential recruitment.
- Conduct data analysis reports based on individual performance to track and deliver insights and streaming metrics (KPIs).
- Conduct recruitment and on-boarding calls with potential Influencers and Content Creators.
- Streamlined our Influencer/Content Creator Program through innovative strategies based on competitor research and market trends.
- Maintained a consistent level of communication with influencers via one-on-one calls on a weekly basis.
- Coordinated directly with Influencers and Content Creators for social media engagement posts and in-game content.
- Developed groundbreaking online community events exclusively for our fan base via Discord.
- Provide real-time support during live streams for in-game events, updates, and tournaments.
- Provided support for the shipping and tracking of physical goods gifted to influencers and content creators world-wide.
- Processed in-game currency for all eligible influencers on a monthly basis via developer tools as part of our Influencer Program.
- Helped host special in-office visits for influencers and Content Creators for the purpose of creating social media content.

- Automated the legal documentation process of promotions by creating an Excel model that cleans concert data and converts concert information into legal format
- Performed cost-volume-profit analysis and calculated discounted cash flows, net present value, internal rate of return, and payback period to assess the viability of a proposed bus program own and operated by Live Nation
- Aggregated and organized customer data in Excel to track sweepstakes and facilitate the process of prize fulfillment
- Brainstormed marketing ideas for 5 different campaigns

- Brainstormed new promotions and brand partnership opportunities for upcoming tours
- Handled CMS upkeep for multiple Live Nation promotions
- Communicated with fans regarding ticket giveaways and flyaways
- Pitched a brand partnership opportunity as part of final intern project

• Provide exceptional international customer support for gaming products.
• Provide weekly status on product issues as well as product feedback to improve gaming experience for all assigned gaming products
• Quality assurance testing for assigned games reporting errors and inconsistencies in gaming experience throughout games
• Localization assistance for accurate Spanish to English translations
• Streamline the customer support process by developing and maintaining a comprehensive set of frequently asked questions (FAQs) and providing a focused effort reducing response time from what was months to within a day
• Collaborate with multiple product teams to resolve a wide variety of customer issues across various support channels
• Identify, investigate and resolve game issues relating to player accounts and events
• Provide technical support answering inquiries, solving problems, and troubleshooting issues
• Provide feedback to enhance workflow and the player experience as well as competitive research analysis of competitor products
• Organize Mercury Events for MLB titles