Creative Services Manager, Creative Designer/ Producer Resume Example
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CREATIVE SERVICES MANAGER, CREATIVE DESIGNER/ PRODUCER
Executive Summary
A seasoned marketing, sales and event professional with 10+ years of experience. Experience emphasis in innovative design, marketing strategies, and B2B/B2C sales. A customer service professional focused on business development, quick to connect with clients and able to consult them to the desired result.
Qualifications
- Consultant for clients producing projects that exceeded expectations while maintaining budget and internal profitability.
- Proactively connects with others, builds and leverages relationships to accomplish goals.
- Collaborative thinker, intuitively understands team cohesion and dynamics.
- Confident and persuasive in guiding the sales process.
- Flexible and adaptable; quickly able to switch strategies.
- Engaging, stimulating communicator.
- Strong sense of urgency and drive to get things done.
- A self-starter, skillful at training and developing others.
- A confident doer and decision-maker that delegates details when necessary.
- Clear communicator with the ability to quickly implement solutions.
Professional Experience
03/2013 to 07/2016
Creative Services Manager, Creative Designer/ ProducerAdp － Beverly Hills , CA
- Exceeded profit goals by 152% in 2015.
- Supported creative sales, frequently winning business over competitors and building client relationships to grow revenue potential.
- Oversaw 14 independent teams, working in a collaborative environment to ensure meeting client's needs.
- Primary project manager on accounts from initial client consultation to proposal development through to project installation and execution.
- Skilled presenter with effective storytelling skills, able to engage clients.
- Powerful contract negotiator, adept at leveraging relationships on clients behalf.
- Deep knowledge of the event industry with wide breadth of hottest and newest trends. Able to leverage knowledge to offer solutions within the scope of clients directive.
- Create, design and present highly detailed proposals to fortune 500 clients, ensuring that all corporate requirements and standards are met and within their financial budget.
06/2010 to 03/2013
Senior Account ManagerAdp － Buffalo , NY
- Managed large scale, high-level conferences as local expert for clients.
- An asset during site inspections, painting the picture, honing in on venue selection and building a rapport with clients.
- Responsible for all elements of program development, worked to close client contracts, negotiate pricing, and create proposals.
- Responsible for program execution and logistics, including supplier selection, event design and production, hotel contract negotiation and management, and conference AV/ production.
- Worked successfully in a team environment, delegating tasks internally while
maintaining the primary leadership role with client.
- Consulted with clients to create conferences and events based on their vision and direction. Worked to create continuity throughout programs.
- Top producer in 2012 with 95% client satisfaction rate.
06/2006 to 06/2010
Senior Account ManagerDestination Services － City , STATE
- Responsible for program development, project planning, management, operations, and client satisfaction in the execution of large scale events, transportation movements, team-building and activities.
- Engaged clients, interpreting their goals to facilitate event and conference logistics.
- Exceptional communication skills, adept at analyzing a group profile and providing concise direction, creative solutions and logistical plans to clients.
- Liaison to sales team, assisting with development of creative, high-impact proposals meeting client expectations and budget parameters in Conferences, and Client Sites.
- Operated upwards of $1.5 Million dollars in annually with above average profit, approximately 25-40 programs per year
- Top producer in 2009 operating $2.1 million dollars in revenue.
- Increased internal profit margins, up selling programs and growing totalrevenue.
Skills
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Affiliations, Accolades & Awards
International Live Events Association (ILEA) Member since 2014
International Live Events Association (ILEA) Board Member; Current VP, Communications
ILEA 2016 ESPRIT Nominee - Best ILEA Event Volunteer Collaboration
ILEA 2015 ESPRIT Nominee - Best Corporate Event (Over $150,000)
Internal Award 2015: Hello! Florida Most Innovative Client Engagement Winner
Internal Award 2014: Hello! Florida Program of the Year Nominee
Completed SalesSHIFT Training, 2015
Colorado Meetings and Events Hall of Fame; Up and Coming Meeting Professional 2011
Education
2006
Bachelor of Arts: CommunicationUniversity of Colorado － City, State
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School Attended
- University of Colorado
Job Titles Held:
- Creative Services Manager, Creative Designer/ Producer
- Senior Account Manager
Degrees
- Bachelor of Arts : Communication
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