Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Detail-oriented Tasting Room Manager and Creative Coordinator with demonstrated proficiency in sales and content creation. Skilled at multi-tasking to deliver accurate and on-time work outcomes in fast-paced work environments. Offering 3 years of successful performance in the wine industry and 1 year of successful performance in marketing.

Skills
  • Corporate identity branding
  • Complex problem solver
  • Photographic editing
  • Written Communication
  • Leadership
  • Computer skills
  • Analytical skills
  • Excellent work ethic
  • Sales strategy
  • Customer retention
  • Wine production knowledge
  • Attention to quality
  • Detail-oriented
Education
Santa Rosa Bartending School Santa Rosa, CA, Expected in 05/2016 Certificate : Bartending - GPA :
Analy High School Sebastopol, CA Expected in 05/2013 High School Diploma : - GPA :
Accomplishments
  • Supervised team of 11 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Work History
Hobby Lobby - Creative Coordinator
Miami, FL, 09/2019 - 03/2020
  • Preserved branding standards of assigned accounts.
  • Collaborated with production on task list creation to meet overall project goals on time.
  • Researched industry trends and evaluated competitive products.
  • Developed artistic visual products while working within defined technical constraints.
  • Carefully prepared all design layouts into prepress files for offset, web and digital printing.
  • Managed all art and office supply needs for art department.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Submitted design ideas to plan projects with customers and managers
Wonderful Citrus - Tasting Room Manager
Bend, OR, 09/2018 - 09/2019
  • Increased company sales by over 10% through inside sales and e-commerce channels.
  • Labeled picked items with correct information such as price, expiration dates and addresses.
  • Compared shipments against packing slips to confirm completeness and accuracy of delivery.
  • Received and processed stock into inventory management system.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Worked closely with Director of DTC to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Motivated staff to perform at peak efficiency and quality.
  • Coordinated and organized all tasting room inventory.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained records related to sales, returns and inventory availability.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Educated customers on promotions to enhance sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Vintage Wine Estates - Tasting Room Lead
Hopland, CA, 10/2017 - 09/2018
  • Led sales team as lead seller for over 12 consecutive months.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
  • Provided informed wine suggestions to tasting room guests.
  • Maintained tasting room retail area, including creating and replenishing displays.
  • Managed tasting room inventory
  • Poured wines according to quality and service standards.
  • Compared shipments against packing slips to confirm completeness and accuracy of delivery.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used coordination and planning skills to achieve results according to schedule.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Edgewood Summit - Server
Charleston, WV, 04/2017 - 10/2017
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Greeted and maintained relationships with regular customers.
  • Served needs of more than 120 customers in busy upscale restaurant environment.

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Resume Overview

School Attended

  • Santa Rosa Bartending School
  • Analy High School

Job Titles Held:

  • Creative Coordinator
  • Tasting Room Manager
  • Tasting Room Lead
  • Server

Degrees

  • Certificate
  • High School Diploma

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