Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Detail-oriented Tasting Room Manager and Creative Coordinator with demonstrated proficiency in sales and content creation. Skilled at multi-tasking to deliver accurate and on-time work outcomes in fast-paced work environments. Offering 3 years of successful performance in the wine industry and 1 year of successful performance in marketing.
Skills
- Corporate identity branding
- Complex problem solver
- Photographic editing
- Written Communication
- Leadership
- Computer skills
- Analytical skills
- Excellent work ethic
- Sales strategy
- Customer retention
- Wine production knowledge
- Attention to quality
- Detail-oriented
Education
Santa Rosa Bartending School Santa Rosa, CA, Expected in 05/2016 ā ā Certificate : Bartending - :
Analy High School Sebastopol, CA Expected in 05/2013 ā ā High School Diploma : - :
Accomplishments
- Supervised team of 11 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work History
Hobby Lobby - Creative Coordinator
Miami, FL, 09/2019 - 03/2020
Miami, FL, 09/2019 - 03/2020
- Preserved branding standards of assigned accounts.
- Collaborated with production on task list creation to meet overall project goals on time.
- Researched industry trends and evaluated competitive products.
- Developed artistic visual products while working within defined technical constraints.
- Carefully prepared all design layouts into prepress files for offset, web and digital printing.
- Managed all art and office supply needs for art department.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Submitted design ideas to plan projects with customers and managers
Wonderful Citrus - Tasting Room Manager
Bend, OR, 09/2018 - 09/2019
Bend, OR, 09/2018 - 09/2019
- Increased company sales by over 10% through inside sales and e-commerce channels.
- Labeled picked items with correct information such as price, expiration dates and addresses.
- Compared shipments against packing slips to confirm completeness and accuracy of delivery.
- Received and processed stock into inventory management system.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Exceeded goals through effective task prioritization and great work ethic.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Worked closely with Director of DTC to maintain optimum levels of communication to effectively and efficiently complete projects.
- Motivated staff to perform at peak efficiency and quality.
- Coordinated and organized all tasting room inventory.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained records related to sales, returns and inventory availability.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Educated customers on promotions to enhance sales.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Vintage Wine Estates - Tasting Room Lead
Hopland, CA, 10/2017 - 09/2018
Hopland, CA, 10/2017 - 09/2018
- Led sales team as lead seller for over 12 consecutive months.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
- Provided informed wine suggestions to tasting room guests.
- Maintained tasting room retail area, including creating and replenishing displays.
- Managed tasting room inventory
- Poured wines according to quality and service standards.
- Compared shipments against packing slips to confirm completeness and accuracy of delivery.
- Identified issues, analyzed information and provided solutions to problems.
- Used coordination and planning skills to achieve results according to schedule.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Edgewood Summit - Server
Charleston, WV, 04/2017 - 10/2017
Charleston, WV, 04/2017 - 10/2017
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Greeted and maintained relationships with regular customers.
- Served needs of more than 120 customers in busy upscale restaurant environment.
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Resume Overview
School Attended
- Santa Rosa Bartending School
- Analy High School
Job Titles Held:
- Creative Coordinator
- Tasting Room Manager
- Tasting Room Lead
- Server
Degrees
- Certificate
- High School Diploma
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