Organized Grocery Manager adept at problem solving, customer service and hiring and training hardworking, quality staff. Over 15 years of retail experience. Areas of expertise include ordering and supplying high-quality merchandise to fit both the store and customer needs, merchandising
with proficiency in developing effective
displays that visually enhance a variety of retail products to increase
sales and planogram design and staging.
Retail inventory management
Outstanding communication skills
MS Office proficient
Personnel training and development
Friendly and outgoing
02/2017 - Current
Willard's Tap House － Largo, FLCraft Beer BartenderMaintained full knowledge of craft beer and menu items and made recommendations based on customer tastes. Educated customers about the differences in many craft beer styles, including brewing processes and ingredients. Routinely change kegs and tavern heads when necessary.
11/2009 - 02/2016
Publix Super Markets － St Petersburg, FLAssistant Grocery ManagerDesigned displays to make the store experience interactive and engaging. Arranged items in favorable positions and areas of the store for optimal sales. Delivered excellent customer service by greeting and assisting each customer. Directed and supervised employees engaged in inventory management, merchandising and customer service. Trained all new associates on store procedures and policies. Successfully implemented new display to promote and increase sales in craft beer category.