covid clinic research coordinator resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
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Professional Summary

Quality-focused medical/clinical researcher and analyst familiar with documentation, reporting and compliance guidelines. Skilled in accurate and timely project completion. Detail-oriented and meticulous with proven track record of strong communication and effective collaboration. Self-motivated, organized, and excellent problem-solving abilities. Prepared to bring 4+ years of related experience to make a positive impact on research management in a challenging new role.

Work History
COVID Clinic/Research Coordinator, 09/2021 - Current
Children's Healthcare Of Atlanta Watkinsville, GA,
  • Assisted lead coordinator with all clinical research activities, problem identification, solution, and implementation of change
  • Adhered to IRB approved protocols
  • Followed informed consent processes of study subjects
  • Supported the safety of clinical research patients/research participants and reported adverse events
  • Coordinate protocol related research procedures, study visits, and follow-up care
  • Screen, recruit and enroll patients/research participants
  • Participated in good clinical practice (GCP) and regulatory compliance
  • Complied with institutional policies, standard operating procedures (SOPs) and guidelines
ER Medical Scribe, 05/2019 - 06/2021
ER Medical Scribe, Scribe America City, STATE,
  • Accompanied emergency physicians through day in fast-paced, stressful environments.
  • Transcribe patient - physician encounters in real time into emergency medical record (EMR) using accurate medical terminology, so patient's acute needs are the focus of the provider.
  • Monitor lab results, imaging results, and consult calls bringing to the attention of the provider any acute findings.
  • Update EMR in real time with lab results, imaging results, EKG results, procedures, physical exam, history, patient's condition throughout ED visit, treatment plans, and other pertinent health information.
  • Performed qualitative analysis of 340 records per week for accuracy, internal consistency, and correlation of recorded data.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Report medical data discrepancies to physicians, nursing staff, and patient care technicians.
Single Family Install Coordinator/Distribution Coordinator, 08/2016 - 10/2017
Cascade Windows City, STATE,
  • Collaborated with management, technical/install crew members and management to organize efficient operations and achieve demanding schedule targets.
  • Process and distribute large work orders to custom luxury, single family, and multi-family representatives; and ship through completed work orders so that accounting, billing, and general manager can forecast monetary needs.
  • Develop and implement processes that increase time-management, organization, and minimize department errors.
  • Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions to customer's needs.
  • Price materials as needed for customer projects.
  • Communicated daily with project supervisors to keep project fully operational.
  • Multitask various projects, delegate work load, and provide leadership & guidance for others when resolving issues.
  • Develop training material and train incoming CSRs, data entry, and coordinators.
Patient Care Specialist, 01/2013 - 08/2016
Nextcare Urgent Care City, STATE,
  • Screened and registered patient's with prompt and accurate charting to provide the patient with quick access to medical care.
  • Verified insurance and customer information with integrity using Medinformatics system.
  • Monitored incoming patient emails and completed detailed data entries on behalf of the patients and physicians.
  • Including shared email in-boxes and ensured inquiries are addressed correctly.
  • Utilized strong assessment skills and medical knowledge to determine necessary patient care based on patient's symptoms and signs.
  • Provided administrative support to over 100 clinics.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Directed patient flow during practice hours, minimizing patient wait time.
  • Communicated and assisted work compliance adjusters with patient claims and medical status reports.
  • Trained incoming staff and CSRs on how to use multiple systems on dual screens, communication skills, appropriate call resolution, and improve customer interactions.
  • Created new processes and systems for increasing customer service satisfaction and employee satisfaction.
Bachelor of Science: Neuroscience And Cognitive Science, Expected in 05/2020
University of Arizona - Tucson, AZ
Status -

Graduated with Honors making Dean's List with Distinction and Academic Year Academic Distinction.

  • Informed consent
  • Specimen/data collections
  • Adept multi-tasker
  • Good Clinical Practices and study protocols
  • Research SOPs understanding
  • HIPAA Compliance
  • EMR / EHR
  • Analytical thinker
  • Patient chart auditing ability
  • Excellent verbal communication and written communication
  • Medical transcription
  • Team Leadership
  • CPR Certified
  • Level One Fingerprint Clearance
  • HIPAA & Compliance Training
  • IACUC Certification for Research
  • Social & Behavior Human Research Certification
  • GCP Certification

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Resume Overview

School Attended

  • University of Arizona

Job Titles Held:

  • COVID Clinic/Research Coordinator
  • ER Medical Scribe
  • Single Family Install Coordinator/Distribution Coordinator
  • Patient Care Specialist


  • Bachelor of Science

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