Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Summary
I'm hardworking and reliable with a strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. I tend to be highly organized, proactive and punctual with team-oriented mentality. I strive to be a polished and professional team member building relationships with patrons. one of my main abilities is multitasking. I tend to be highly flexible in scheduling and committed to stellar attendance. I am motivated to exceed expectations and deliver exceptional service to meet all customer needs.. I have Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings.
Skills
- Cash drawer balancing
- POS systems
- ID verification
- Cash counting machine operations
- Restocking
- Customer assistance
- Proper storage and preservation, and safe food handling
- Organization
- Communications
- Liquor regulations and compliance
- Customer greeting
- Payment processing
- Cash management
- Loss prevention
- Merchandise restocking
- Issue resolution
- Credit and cash transactions
- Product recommendations
Education and Training
California University Of Pennsylvania California, PA Expected in 05/2022 – – Bachelor of Arts : Criminal Justice - :
Experience
Exela Technologies Inc. - Costumer Service Associate
Westwood, MA, 06/2020 - 12/2020
Westwood, MA, 06/2020 - 12/2020
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Educated customers on special pricing opportunities and company offerings.
- Processed customer account changes using [Software].
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Set up and activated customer accounts to maintain QA satisfaction levels.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Printed and packaged requests, contacted customers regarding order availability and personally completed transactions with customers.
- Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
- Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.
- Received and processed face-to-face and online orders for photo prints and specialty items.
- Trained and guided employees on how to correctly process payments, print photos and merchandise products.
- Assisted customers with design projects that would be completed in the photo lab.
Hilton Worldwide - Cashier
Myrtle Beach, SC, 05/2019 - 06/2020
Myrtle Beach, SC, 05/2019 - 06/2020
- Received payments and issued receipts reflecting zero balances or additional payments required to bring accounts current.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Assisted management with completing end-of-day counts and securing funds to prevent loss or theft.
- Processed customer payments quickly and returned exact change and receipts.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Sheetz - Cashier /Kitchen Crew
City, STATE, 07/2019 - 10/2019
City, STATE, 07/2019 - 10/2019
- Properly verified customer identification for alcohol or tobacco purchases.
- Trained new team members in cash register operation, stock procedures and customer service.
- Resolved issues with cash registers, card scanners and printers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Helped customers find specific products, answered questions and offered product advice.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Operated cash register, collected payments and provided accurate change.
- Welcomed customers, offering assistance to help find necessary store items.
- Learned roles of other departments to provide coverage and keep store operational.
- Stored perishable food items in freezer or refrigerator to protect food from spoilage.
- Cleaned utensils, dishes and glasses for customer use.
- Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Monitored inventory and promptly reported food items requiring reorder.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Maintained order and cleanliness of work areas to conform with health codes.
- Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
- Re-stocked, organized and arranged service and food stations.
- Packaged and stored food products appropriately to ensure proper handling and preservation.
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Resume Overview
School Attended
- California University Of Pennsylvania
Job Titles Held:
- Costumer Service Associate
- Cashier
- Cashier /Kitchen Crew
Degrees
- Bachelor of Arts
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