corporate trainer sap finance resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Analytical
accounts receivable, credit collections professional with over 12 years of
accomplished management experience. Strategic problem-solver who envisions
smart solutions and executes with urgency. Recognized for improving processes,
training, and performance.
Highlights
12 Years Accounts Receivable Management
Training and Development
14 Years of SAP
SOX Compliance
Change Management
Merges and Acquisitions
Shared Services Expansion
3 Full Life-Cycle ERP Implementations
Experience
Corporate Trainer, SAP Finance, 05/2012 to Current Independent Bank Group, Inc – Loveland, CO,
Joined the Organizational Effectiveness team to assess and develop an SAP Finance training program.
Improved Post Training Readiness scores
from 45% to 87% in only 3 Waves of implementation.
Developed 17 brand new courses for
Operating Company Finance teams.
Organized and edited training manuals,
multimedia visual aids and other educational materials required due to Releases and Enhancements.
Collaborated with stakeholders and process owners to ensure documentation accuracy.
Implemented new End User training to replace existing Train-the-model.
Market Accounting Manager, 06/2010 to 02/2012 Root Insurance – Scottsdale, AZ,
Brought on board
to restructure all accounting and human resources functions. Provided hands on
leadership and training to a staff of 13. Oversaw day-to-day activities
responsible for collection performance, cash forecasting, financial analysis
and accounts receivable performance, cash application, and
treasury functions.
Managed contract
reviews to ensure accurate invoicing and revenue recognition.
Reconciled
month-end outstanding AR to GL.
Improved
internal audit score from 62 to 94 in only 6 months, the best of 312 locations
in North America.
Credit Risk Team Lead of the Consumer and Business to Business Sectors, 06/2005 to 06/2010 Panasonic Corporation Of North America, INC – City, STATE,
Recruited to develop Financial Shared
Services organization supporting all North American financial activities.
Managed Credit Risk Team for Business 2 Business and Consumer sectors. E.g. Wal-Mart, Amazon, and Costco. Accountable
for all Customer Master management. Business process owner for SAP implementation.
Managed
Customer Master/ Data Integrity group and significantly reduced processing time of
new accounts from 2 weeks to same day.
Managed
staff of six.
Designed new new processes, retraining existing personnel,
implementing controls to address SOX issues.
Successfully
defending Panasonic in a $29 million preference claim.
Reduced
Sales Tax Assessments and Penalties from $22 million to $47K.
Credit and Collection Supervisor, 08/1999 to 06/2005 Houghton Mifflin – City, STATE,
Managed all
daily functions of Credit Risk, Collections, Cash Application, and Deductions
for domestic and international customers, e.g. Barnes and Noble, The Turkish Ministry
of Education, and New York City Public Schools. Oversaw an upgrade of
PeopleSoft and a full implementation of SAP.
Led eight Credit Analysts and
seven Cash Application Specialists.
Directed Integration of two substantial
acquisitions.
Headed the consolidation of two
remote locations and developed teams for cash application and deductions.
Reduced lock box costs by 18% by implementing
new logic in auto cash process.
Improved DSO from 140 days to 52 days
in 3 months.
Established SOX guidelines for the
Credit Department.
Developed online database of all Credit
and Operations Policies, Procedures, and forms to ensure compliance.
Senior Credit Analyst, 06/1998 to 08/1999 ConAgra Foods – City, STATE,
Responsible
for $350 Million receivable, including negotiating settlements, reconciliation
of accounts, collection of invalid deductions. Subject Matter Expert for PeopleSoft enhancements.
Managed Integration of Nabisco Acquisition and successfully
cleared all Accounts Receivable items invoiced prior to the acquisition in less
than 90 days
Quickened DSO from 41 day to 17 days and improved collection Ratio
from 87% to 98% in four months
Reduced outstanding deductions from $4.3 Million to $1.8 Million in 2 months.
Customer Service Manager, 03/1994 to 08/1997 Tiger Direct – City, STATE,
Directed Staff of 20 Customer Service Rep and 3 Technical Service Reps.
Reduced warehouse errors by improving customer claim reporting.
Education
Bachelor of Science: Accounting, Expected in to DePaul University - Chicago, IL GPA:
Affiliations
National Association of Credit Management (NACM)
American SAP Users Group (ASUG)
Finance and Credit International Business (FCIB)
Toastmasters
Skills
Accounting, Accounts Receivable, Mergers and Acquisitions, Business Intelligence, Business Process, Cash Application, Citrix, Coaching, Contracts, Credit, Credit Risk, Customer Service, Documentation,ERP, Finance, International Business, Management, Legal, MS Office, Negotiating, Payroll, PeopleSoft, Policies, Processes, Project Management, Reporting, Sabrix Sales, SAP, Service Level Agreements, Training, Tax
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
DePaul University
Job Titles Held:
Corporate Trainer, SAP Finance
Market Accounting Manager
Credit Risk Team Lead of the Consumer and Business to Business Sectors