Corporate Trainer resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Career Overview
Three year experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Results-oriented with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Core Strengths
  • Energetic go-getter with outstanding communication skills and physical stamina
  • Goal orientated
  • Hospitality Management
  • Training and Development
  • Dedication and attention to detail
  • Catering/Event planning
  • Display leadership in guest service
  • Excellent verbal and written communication skills
  • Skilled multi-tasker


  • Focused on customer satisfaction
  • Problem solving
  • Strong organizational skills
  • Building guest relationships 
Professional Experience
Corporate Trainer, 11/2011 to 05/2015
Paramount Equity MortgageRancho Cordova, CA,
  • Opened 7 restaurants in different locations Training servers/bartenders on providing exceptional customer service
  • Ability to motivate, lead and train staff
  • New employee orientation Training in cleanliness, health and food safety ServSafe Certified.
Sales Associate, 07/2010 to 2012
Milwaukee BucksOshkosh, WI,
  • Received and processed cash and credit payments for in-store purchases.
  • Opened and closed the store, including counting cash, opening and closing cash registers.
  • Placed special merchandise orders for customers.
  • Shared product knowledge with customers while making personal recommendations.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Verified that all merchandising standards were maintained on a daily basis.
Receptionist, 03/2007 to 04/2010
Banner HealthSun City, AZ,
  • Patient data entry
  • Scheduling appointments
  • Take payment
  • Insurance
  • Incoming and out going phone calls
Manager Assistant, to
Bain & CompanyNew York, NY,
  • Overall supervision of entire restaurant Dependable in carrying out responsibilities Sales and Marketing Customer Service Excellent leadership skills Generate reports on sales/inventory/budgets Building customer and staff relationships.
  • 3 years of Management experience
  • Interviewed, hired and trained new employees.
  • Resolved customer questions, issues and complaints.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Developed and maintained exceptional customer service standards. Ensured proper cleanliness was maintained in all areas of the bar and front of house.
  • Optimized profits by controlling food, beverage and labor costs on a daily basis.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Educational Background
: Business Administration and Management, Expected in
Hillsborough Community College - Tampa, FL
Business Administration and Management
Diploma: , Expected in
Charlotte High School - Charlotte, FL
Community Service

Volunteer, Salvation Army, 1999-2006

Volunteer, Boys and Girls Club, 2008-2009
 Attention to detail, budgeting, strong communication skills, customer service, dependable, event planning, food safety, inventory, leadership skills, marketing, sales, trainer, management supervision, excellent written and communication skills

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Resume Overview

School Attended

  • Hillsborough Community College
  • Charlotte High School

Job Titles Held:

  • Corporate Trainer
  • Sales Associate
  • Receptionist
  • Manager Assistant


  • Diploma

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