Highly motivated accounting professional committed to quality, documentation, and accountability to ensure the best opportunity for staff and corporate success.
Experienced with Microsoft Office Suite, M3, ProfitSage, Accounting CS
Corporate Staff Accountant, 10/2015 to CurrentAtrium Hospitality － Phoenix, AZ
Responsible for effective monthly accounts payable processing of payments of invoices to ensure minimal accounts receivable aging.
Completed monthly reconciliations for 4 hotels, including banking, balance sheet and ledgers.
Accurately and efficiently entered accruals for month end process
Performed accurate Profit and Loss analysis of 4 hotels on a bi-monthly basis.
Sales Representative, 05/2015 to 10/2015Colonial Life Insurance Company － Phoenix, AZ
Completed daily outbound calls, up to 5 hours per day.
Contacted new and existing customers to discuss how their needs could be met through specific products and services.
Identified prospective customers by using business directories and following leads from existing clients.
Built relationships with customers and the community to promote long term business growth.
Banquet Bartender/Server/Trainer/JR Captain, 11/2008 to 10/2015THE PHOENICIAN － Scottsdale, AZ
Contributed to banquet business achieving Q1 and Q2 '15 revenue of '$8.7 MM, of which 75% is repeat business
exceeded 5-diamond guest service expectations and raised guest satisfaction scores by 32%
Instructed newly hired banquet staff in formal 3 week training program on policies and procedures
Promoted to supervisory role (JR Captain), manage up to 30 team members
Prioritized tasks and projects to meet tight deadlines.
Fleet Service Agent, 10/2006 to CurrentAmerican Airlines － Phoenix, AZ
Ensure safety and on-time departure of an $85MM aircraft 5 times during an 8 hour shift.
Manage a team of 3 to 6 fleet service professionals in the process by using a 50 point procedure checklist.
Guarantee cargo weight and balance protocols are within strict guidelines to meet fuel efficiency and safety standards.
Reduced company costs through properly maintaining equipment and following protocols.
Loan Officer, 12/2005 to 10/2006JP MORGAN CHASE － Phoenix, AZ
Closed an average of $2MM in new home equity loans each month exceeding personal sales goals and targets.
Part of a team that closed an average of 400 HELOC per month with an average of $75,000 per loan.
Guided clients through the home equity line of credit financing process with elite customer service.
Managed multiple loans at different stages of the process.
Kept detailed records of daily activities through online customer database.
Attended weekly sales meetings and quarterly sales trainings.
Loan Officer/Office Manager, 10/2004 to 01/2006APPLE HOME LOANS, LLC － Cottonwood, AZ
Educated clients through the mortgage loan process with using experienced customer service skills.
Closed an average of 4 loans a month with an average loan value of $275,000.
Facilitated marketing campaign for Apple Home Loan.
Trained and Managed 2-4 new loan officers on loan origination and mortgage financing.
Consulted with lenders to supply accurate product and service information to customers.
OB/Surgical Scrub Technician/Unit Secretary, 01/2001 to 10/2004Lakeside Women's Hospital － Oklahoma City , OK
Assisted doctors with vaginal deliveries, cesarean sections, postpartum tubal ligations, and hysterectomies.
Prepared operating room for procedures by arranging required surgical supplies, instruments and equipment.
Cleaned and sterilized surgical instruments post procedure to make ready for the next use.
Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms.
Master of Science:Corporate financeSouthern New Hampshire University － Manchester, NJCoursework in finance
Bachelor of Science:Biology ,2012Arizona State University － Tempe, AZEmphasis in sustainable practices
Bachelor of Science:Biochemistry Souther Nazarene University － Bethany, OKMinor in Finance
Associate of Applied Science:AccountingRio Salado Community College － Phoenix, AZ
Coursework in accounting and Microsoft Office
Seeking Microsoft Office Specialist Certification
Accounting Software: Experience with M3, Profit Sage, Accounting CS
Analytical Software: Intermediate Excel Skills
Other Software: PowerPoint and Word
People Skills: 15 years Customer Service, Great Organizational Skills, Positive Attitude, Writing/Communication, Active Learning, Multi-Task Management Experienced, Focused, Critical Thinking, Creative Problem Solving